Soft Services Manager - Military Veterans

The Soft Services Manager: Cleanroom, Safety Shower/Eyewash will manage day to day site Cleanroom maintenance and Safety Shower/Eyewash inspection operations for a Global High Tech / Manufacturing client in the Hillsboro, Oregon area. This is a Site Leadership position with responsibilities to oversee complex Cleanroom scope and a large team. The Soft Services Manager will provide leadership and direction to teams of hourly technicians in a 24x7 environment. Our goal is to provide our clients with the highest level of client service available.

Responsibilities:

• Sets overall vision and leadership for the Cleanroom, Safety Shower/Eyewash team.
  
  
• Develop and maintain positive relationship with the Client.
  
  
• Ensure all Client safety procedures are followed.
  
  
• Manage scheduled and non-scheduled maintenance of client Cleanroom, Safety Shower/Eyewash
  
  
• Develops plans and programs in response to present and anticipated space and facility requirements. Prioritizes work based on the needs of the client and for the on-time completion of all work, as well as all documentation involved.
  
  
• Ensures all subcontractors receive required training to perform the subcontracted services in accordance will all Amentum and client safety rules, guidelines, and regulatory requirements.
  
  
• Utilize data to monitor and continuously improve team and contractor performance in maintaining site resources.
  
  
• Clearly understands Amentum scope of work and contract requirements for the area of responsibility
  
  
• Facilitate site repairs by working with both internal technicians and external contractors to ensure completion in a timely and cost-effective manner. Continually evaluate and improve service delivery process and work.
  
  
• Compiles, maintains, and presents various reports to Amentum management and client teams.
  
  
• Coordinates activities of personnel involved in repair and maintenance of facilities, buildings, and equipment to minimize interruption and improve efficiency.
  
  
• Prepares related reports and audits current procedures to monitor efficiency of operations.
  
  
• Evaluates proposals and bids for various design, contracting, and follow-on services as required.
  
  
• Responsible for the planning and completion of all of the chemical safety shower/eyewash preventative maintenance inspections on our client site. Ensure all PM compliance as directed by client and management.
  
  
• Responsible for the planning and completion of a wide variety of general and preventative maintenance and repair work in a high-tech factory cleanroom environment on our client site. Perform periodic collection of data like factory temperature and humidity levels. Recommends bid acceptance.
  
  
• Act as content expert for Cleanroom Building Maintenance activities at client site, understanding and training others in how to safely perform work at the client site.
  
  
• Reviews reports of expenditures for previous year and proposed improvements on facilities in order to prepare budget estimates for upcoming year.
  
  
• Ensures employee conformance to established practices and proper training of staff.
  
  
• Responsible for hiring, employee motivation, and counseling of employees supervised.
  
  
• May assist in the design and development of new facilities.
  
  
• Responsible for the enforcement of company security/safety policies and procedures.
  
  
• May be responsible for the direction of security personnel and programs at company office facility.
  
  
• Oversee Technician Training Program and ensure adequate staffing & skill sets. Develop personnel to maintain a high performing team.
  
  
• Partner with other site managers to identify & develop cost reduction opportunities.
  
  
• Maintain team performance indicators including but not limited to: Safety, Performance & Quality Indicators and WO completion rates.
  
  
• Lead/assist in site incident investigation and generating After Action Reports (defining Root cause and corrective actions and systems improvements).
  
  
• Partner with the Building Services and Facilities teams on cross functional maintenance activities.
  
  

Minimum Requirements

• Must be a U.S. Citizen or Legal Permanent Resident.
  
  
• High school diploma or demonstrated equivalent.
  
  
• 4 years of experience in a technical role related to industrial Production Maintenance and/or industrial Facilities Maintenance, or demonstrated equivalent combination of education and experience.
  
  
• 6 years experience managing teams of employees, including maintenance technicians and contractors.
  
  
• Qualified applicants who are offered a position must pass a pre-employment background check and substance abuse test.
  
  
• This position will require the ability to obtain a security access badge at our client's location.
  
  
• Experience managing a culture of safety, including ensuring all work is performed in alignment with documented safety protocols and policies.
  
  
• Demonstrated work experience in light building maintenance and knowledge of practices, policies, and procedures employed in maintenance of a complex facility.
  
  
• Sense of urgency around customer needs to ensure 100% customer satisfaction. Ability to be flexible and work well both independently and in a team environment.
  
  
• Demonstrate the ability to effectively manage multiple projects and assignments under time constraints and changing priorities.
  
  
• Excellent verbal and written communication skills, including experience communicating complex ideas to a client management team.
  
  
• Strong organizational and prioritization skills.
  
  
• Solid computer skills including knowledge of Microsoft Office suite.
  
  

Additional Information:

• Qualified applicants who are offered a position must pass a pre-employment substance abuse test.
  
  
• This position may require a valid Driver's License.
  
  
• This position does not include sponsorship for United States work authorization.
  
  
• This position will require the ability to obtain a security access badge at our client's location.
  
  
• High school diploma or demonstrated equivalent.
  
  
• Five years of maintenance experience in one of the following trades, or demonstrated equivalent combination of education and experience: Industrial HVAC/ Industrial Mechanical Machine Repair, or Automotive Repair.
  
  
• Ability to work in an aerial lift or scissor lift at heights up to 30 feet or higher.
  
  
• Must be a US Citizen
  
  
• May require additional licensing per state regulations.
  
  

Physical Requirements:

• Requires the ability to regularly lift up to 50 lbs.
  
  
• Requires the ability to regularly climb extension ladders, roof ladder, stepladders, and stairs at least 10 times during shift.
  
  
• Requires the flexibility to bend/stoop, squat repetitive during shift.
  
  
• Requires the ability to regularly kneel repetitive for shift.
  
  
• Requires the ability to move in a 90-degree fashion on a repetitive basis for shift.
  
  
• Requires the ability to stretch/reach on a repetitive basis for shift.
  
  
• Requires the ability to walk extensively throughout the plant during shift.
  
  
• Requires the use of a Company/Client approved utility knife.
  
  
• Requires the ability to differentiate colors pertaining to wire color-coding.
  
  
• Some tasks will require repetitive wrist movement.
  
  
• Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress.
  
  
• Some tasks will require repetitive wrist movement.
  
  
• Some tasks will require the ability to walk extensively throughout facilities during a workday.
  
  
• Requires the ability to climb extension ladders, roof ladder, stepladders, and stairs as needed during a workday.
  
  
• Requires the flexibility to bend/stoop, squat, kneel, reach/stretch, and move in a 90-degree fashion during workday.
  
  
• Requires the ability to differentiate colors pertaining to wire color-coding.
  
  
• Requires ability to read and understand information contained in a variety of documents or displayed on a computer screen.
  
  
• Requires ability to use a variety of office equipment and to operate a computer keyboard to access data bases, to send/receive messages and to prepare documents.
  
  
• Requires ability to attend meetings throughout the site and potentially travel to other Amentum, customer and/or vendor locations in the area, as well as some air travel to more distant locations.
  
  
• Requires the ability to communicate with others on the telephone and in one-on-one or group discussions, meetings and presentations.
  
  
• Demonstrated fluency in computer use including the full Microsoft product line.
  
  
• Requires some moving of light to medium weight materials into desks, filing cabinets and other storage locations.
  
  
• Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress.
  
  

Special Requirements:

• Wear steel toe safety shoes, safety glasses, gloves, hard hats, and other Personal Protective Equipment as needed.
  
  
• Cope with demands (stressors) that are associated with the job and/or the work environment so that acceptable levels of performance and overall contribution are maintained.
  
  

Other Attributes:

• Must be willing to work overtime when required.
  
  
• May be required to work holidays and weekends.
  
  
• Work schedules can change based on critical business needs.
  
  
• Work schedules can change based on critical business needs.
  
  

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans and Labor Laws Posters.