Academic Advisor - Military Veterans

Academic Advisor

POSITION DETAILS

As a leading online school in New York since 2006, the CUNY School of Professional Studies (CUNY SPS) offers the most online bachelor's and master's degree options at the City University of New York, and serves as the University's first undergraduate all-transfer college. With 26 degrees and numerous other non-degree and grant-funded workplace learning programs, CUNY SPS meets the needs of adults who wish to finish a bachelor's degree, progress from an associate's degree, earn a master's degree or certificate in a specialized field, and advance in the workplace or change careers. Consistently ranked highly by U.S. News & World Report for its online offerings, CUNY SPS has emerged as a nationwide leader in online education. The School's renowned and affordable online programs ensure that busy working adults may fulfill their educational goals on their own time and schedule. As CUNY SPS moves beyond its??? 20th year, we dedicate ourselves to engendering an innovative and transformative student-centered experience.

In addition to the CUNY Title Overview, responsibilities include but are not limited to:

• Maintain a student case load and provide proactive academic advisement according to degree requirements via in-person, phone, and video conferencing appointments.
• Assist the Director of Academic Advisement and/or designee with the transition of newly admitted students.
• Partner with students to co-create their path toward degree completion by providing guidance on course selection and collaborate on special interventions with student or career services.
• Serve as the primary point of contact for early alerts and meets with at-risk students to assess student needs, strengths/challenges, and provide guidance/intervention to problem-solve and support student success.
• Maintain and update student records and data accurately and timely in CUNYfirst, EAB, Mongoose, and DegreeWorks.
• Actively participate in professional development opportunities to evolve best practices related to student success.
• Coordinate and collaborate on initiatives, events, and programs that promote student persistence and progress toward degree completion.
• Provide timely and accurate information to student inquiries.
• Utilize EAB for gathering data, reporting, and communicating with students.
• Sustain an accurate, up-to-date body of knowledge about specific curricula in relevant areas.
• Establish and cultivate relationships with administrators and faculty to ensure accurate and timely communication of student needs and inquiries.
• Represent Academic Advisement at programs and functions such as student life events, recruitments, and graduation.

NOTE:

• Until further notice, work will be performed in a hybrid manner with 70% onsite presence.
• Candidates must be legally authorized to work in the United States on a full-time basis.

QUALIFICATIONS

Bachelor's Degree required.

The preferred candidate will have:

• Experience in a higher education setting.
• Experience with student alert systems such as EAB or Starfish.
• Proficiency in PeopleSoft Oracle based systems such as CUNYFirst.
• Proficiency in degree audit systems such as DegreeWorks.
• Ability to establish and cultivate collaborative working relationships with academic offices, administrators, staff and students.
• Demonstrated critical thinking and problem-solving skills.
• Ability to self-start and prioritize work.
• Ability to work well in a student-centered, time-sensitive and responsive office.
• Ability to work evening hours and weekends as necessary.
• Strong communication, interpersonal and organizational skills.
• Strong attention to detail and the ability to multi-task.

CUNY TITLE OVERVIEW

Provides academic counseling and planning services to a diverse student population.

• Assists students with clarifying values and goals; counsels students regarding educational options, requirements, policies and procedures.
• Offers academic and personal support to guide students through the course selection process
• Provides students with effective and timely referral to other college and external support services
• Monitors and evaluates students' educational progress by conducting academic progress audits
• Establishes and maintains student files, databases and records; prepares activity reports and analyses
• May specialize in providing advice on specific programs or to specific student groups
• Performs related duties as assigned.

Job Title Name: Academic Advisor

CUNY TITLE

Assistant to HEO

FLSA

Exempt

COMPENSATION AND BENEFITS

Salary commensurate with education and experience between $57,517 - $62,689.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using Job ID# 27077 or Title. Select "Apply Now" and provide the requested information.

• Applicants must attach a resume and cover letter.
• Candidates must be legally authorized to work in the United States on a full-time basis.

CLOSING DATE

October 25, 2024

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID
29077
Location

School of Professional Studies