Hospitality Attendant - Military Veterans
at CPKC
Canadian Pacific (CP) and Kansas City Southern (KCS) are now CPKC. As the only truly North American railway, we are making big moves! Drawing on our strong foundations and heritage, CPKC moves essential goods across our 20,000-mile network to support economic growth throughout Canada, the U.S. and Mexico. Be a part of history as we connect a continent and create exciting career opportunities across our new transnational network. Visit cpkcr.com to learn about the CPKC advantage, our purpose and culture.
PURPOSE OF THE POSITION:
The hospitality attendant is the primary point of contact with guests on the Royal Canadian Pacific Kansas City Southern or at CPKC facilitated events including executive events. The position is multi-functional across a broad spectrum of service responsibilities, including but not limited to preparation of materials, housekeeping, food and beverage service, baggage handling and overall guest comfort. The primary work location for this position will be at CPKC office in Kansas City, MO.
POSITION ACCOUNTABILITIES :
- Build unforgettable service experiences for all CPKC guests, customers, executives and board of directors.
- Foster a safe working environment by working in compliance with Occupational Health and Safety Act, OSA and federal health regulations.
- Implement meeting room setups for events, which involve serving, bussing, bar service, and cleaning on-board moving train service.
- Housekeeping, Cleaning of bedrooms, washrooms, dining room, service areas, and common areas. Tasks include but are not limited to polishing, vacuuming, dusting, cleaning bathrooms, cleaning windows, washing dishes, making beds, cleaning silver, laundry services and stocking supplies.
- Respond to the multiple demands and needs of all guests resulting in service that goes above and beyond including food services, meeting services and RCPKC event support.
- Baggage handling. Manage guest luggage transfers safely with accuracy and efficiency.
- Preserve the confidentiality of CPKC executives and CPKC executive guest's special requirements and preferences and ensure that these are accurately catered to in all activities. Engage that knowledge to facilitate an outstanding experience.
- Liaise with suppliers, purchasing department.
- Administrative support for reservations of meeting events, event planning; Inventory logs and assisting with food ordering for events.
- Additional duties as assigned.
- ProServe and Food Safety certification or equivalent programs is required.
- Own means of transportation with Driver's license is required.
- Standard first aid, Level C CPR is required as well as a valid and clean passport.
- Physically fit and able to perform all housekeeping duties including standing for long hours, kneeling, lifting, pulling, pushing etc.
- Able to maintain accurate records and checklists with demonstrated high level of respect, confidentiality and ability to take initiatives in all tasks assigned.
- Ability to work independently and collaboratively; Willingness to work flexible shifts, Including Weekends and Holidays.
- Strong interpersonal and communication skills with a passion for service and experience in outstanding front of house customer service.
- Basic understanding of Microsoft applications such as Word, Excel, and Outlook.
- Flexible and competitive benefits package
- Competitive company pension plan
- Employee Share Purchase Plan
- Performance Incentive Program
- Annual Fitness Subsidy
- Part-time Studies Program
As an employer with North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.
Drug Test Elements:
CPKC is committed to the safety and health of its employees and the general public. New hires may be required to undergo a drug screen. We appreciate your cooperation in keeping CPKC safe and drug free.
Background Investigation:
The successful candidate will need to successfully complete the following clearances:
- Criminal history check
- Reference check
- Background checks that may include 7 years of employment history and Social Security number verification
Management Conductor Program:
Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.
CPKC is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities.
Req ID: 103543
Department: Strategic Planning
Job Type: Full-Time
Position Type: Non-Union
Location: Kansas City , Missouri
Country: United States
% of Travel: 0-10%
# of Positions: 1
Job Grade: 6
Job Available to: Internal & External
#LI-NO1
#LI-ONSITE
Location:
Kansas City, MO, US, 64105
Nearest Major Market: Kansas City
At CPKC, we value and recognize the invaluable skills and experience you have gained from serving your country. Leadership, teamwork, and the ability to thrive in a fast-paced, dynamic environment with a strong focus on safety are among the many skills that veterans bring to railroading. That's why we want to be your first choice in a new career outside the military.
WHY CPKC
TRANSFERRABLE SKILLS
The skills and experience you’ve gained while serving in the military align exceptionally well with the railroading industry.
CAREER GROWTH
There are no limits to how far your career will take you with CPKC. We offer career growth and professional development opportunities.
SAFETY
Safety is the foundation for everything we do. CPKC was named the safest Class 1 railroad in North America for the 16th consecutive year in 2021, with the lowest Federal Railroad Administration (FRA) reportable train accident frequency (per million train miles) among Class 1 railroads in North America.
Kansas City, MO
Canadian Pacific (CP) and Kansas City Southern (KCS) are now CPKC. As the only truly North American railway, we are making big moves! Drawing on our strong foundations and heritage, CPKC moves essential goods across our 20,000-mile network to support economic growth throughout Canada, the U.S. and Mexico. Be a part of history as we connect a continent and create exciting career opportunities across our new transnational network.
Why work at CPKC:
There are many reasons why more than 20,000 employees have chosen to work at CPKC, including:
- Diversity in the workplace
We support an open and honest work environment where differences are valued and all employees are given equal opportunity to contribute and develop.
- Our Foundations
A building is only as strong as its foundation; railroads are no different
- Compensation & Benefits
Our compensation program is benchmarked yearly to ensure our compensation practices reflect the realities of the market.
- Health and Safety of our employees
No job is so important that proper time cannot be taken to do it safely. At CPKC, safety is an absolute priority.
At CPKC, we're all railroaders and our culture is one of hard work, accountability and doing what we say we'll do. Why? Because we want to see our customers' businesses grow. Our company's ongoing growth and pursuit of both new transportation initiatives and operational improvement require a highly skilled, flexible and committed workforce.
Available Openings:
Learn more about the many career opportunities with CPKC:
https://www.cpkcr.com/en-ca/careers
Military:
We recognize the invaluable skills and experience that you have gained from serving for your country. That's why we want to be your first choice in a new career outside the military. We offer rewarding careers, competitive pay and benefits, and advancement opportunities.
Not sure where to start? / Application Advice:
We encourage military personnel to apply at CPKC within 90 days of your release from service. The following tips and advice will help you apply for position online and prepare for an interview.
Click the link below to guide you to a career opportunity with CPKC that will align with your military experience:
https://www.cpr.ca/en/careers/veterans
When to Apply:
We recommend that you apply for open positions within 90 days of the actual date you can begin work. This will allow time to find the position that best matches your previous education and experience. Depending on the position, the recruitment process typically takes 5-8 weeks after a job posting closes to complete the process. To understand more about the hiring process for a particular position, please visit the hiring process.
How to Apply:
- Create an account profile on our website.
- When you apply for positions, you are required to self-identify as “Military Organization” for the question “How did you hear about this position?”
- If there are currently no positions in your area that match your qualifications, we encourage you to create a Job Profile (account) and set-up ‘Job Alerts’ that will advise you when new jobs have been posted in your area of interest.
- For more information on how to apply, create a profile, or a job alert, please read our frequently asked questions.
Personal Information:
If you have a local address in the geographical location of the job you are applying for, use that address on your resume. Please also use an email address and telephone number where you can receive communication from CPKC. Most communication for our jobs postings are via email, so it is important that you check your email regularly for updates.
Website: Our careers website is https://www.cpkcr.com/en-ca/careers
Disclaimer: At CPKC, we value and recognize the invaluable skills and experience you have gained from serving your country. Leadership, teamwork, and the ability to thrive in a fast-paced, dynamic environment with a strong focus on safety are among the many skills that veterans bring to railroading. That's why we want to be your first choice in a new career outside the military.
WHY CPKC
TRANSFERRABLE SKILLS
The skills and experience you’ve gained while serving in the military align exceptionally well with the railroading industry.
CAREER GROWTH
There are no limits to how far your career will take you with CPKC. We offer career growth and professional development opportunities.