Service Advisor - Springdale - Military Veterans
at John Deere
Our Springdale, AR dealership is looking for a new Service Advisor.
Primary Duties and Responsibilities:
- Provide the best customer service in the industry to our visitors
- Act as customer's main point of contact
- Work closely with the parts and service personnel to coordinate parts, labor, and sublet of needed repairs
- Deliver service-related needs to customers in a timely manner
- Open work orders
- Prepare for closing of retail and warranty jobs
- Collaborate with a great team
- Assist in the day-to-day operations with Parts and/or Service
- Exhibit a high level of commitment and professionalism to customer satisfaction
Benefits
- Competitive Wage Plan
- Exceptional Incentives and Benefits
- In-House Training
- Company 401k Plan with Matching
Requirements
- Two years of experience in Parts and/or Service support role at an Automotive, Equipment or Heavy Truck Dealership is required.
- Retail experience is preferred.
- Proficient with computers and software systems such as Microsoft Office Suite and other web-based programs
- Understanding of the terminology used for the truck/equipment business and keeping abreast of changes in product technology, incoming inventory, features, accessories, etc.
- Must be detail oriented, organized, and can multi-task in a fast-paced environment
- Able to work well within a team environment
- Valid driver's license with clean MVR
USA
We at John Deere are passionate about finding a way to give back to those who have served our Country. Working for a John Deere dealership or factory is bigger than just a job. It's growth in oneself, on a path to achieving all you hoped to accomplish. It's pride in your community, from the first customer you serve to supporting the community. It's knowing that what you do helps to feed, clothe, and shelter the world. It all starts with you. Starting here. Starting now!
Interested in joining the industry's best? At John Deere, veterans will find:
• A higher sense of purpose – helping those the farmers and infra-structure workers that feed and shelter the world
• A team-based environment focused on supporting the customer
• A never-ending desire for continuous improvement - We are looking for leaders, change agents, different perspectives
• Market leading pay and benefits
John Deere actively welcomes transitioning active duty service members to participate in internship opportunities at our dealership and factory locations across the United States. Timing of the internship is mutually agreed upon between the service member, her/his commander. Potential opportunities include:
• Dealer technicians – Nationwide opportunities
• Factory production roles at 16 major facilities– assembly, welders, machinists, skilled trades
• Support roles – IT, supply chain, logistics, engineering, human resources
How to apply:
Check out our open opportunities to the right for more information and to apply.
Once you click ‘Apply Now’, John Deere will receive a notification with your information. In order to be considered for next steps, please make sure you have an updated resume uploaded to your RecruitMilitary profile. Once John Deere reviews your resume and profile, a recruiter will reach out to provide you with more information and to schedule you for an interview.
Discuss Your Career Options with a Veteran at John Deere Today!
All interested service members and veterans can learn more and fill out a contact card at https://www.deere.com/MilitaryCSP. We will connect you with a John Deere veteran to discuss all potential options/matches.