Wade Inc - Parts Professional - Military Veterans

Parts Professionals and other related parts department roles at John Deere dealerships play a critical role by providing exceptional parts support to our customers and internal service teams. This is a key position that requires a strong understanding of equipment parts and exceptional customer service skills on a wide range of agricultural, construction, and turf equipment. The successful candidate will be part of a dynamic team dedicated to delivering top-tier customer satisfaction and upholding the quality standards synonymous with the John Deere brand.

Key Responsibilities

• Assist customers and service technicians in identifying and locating the right parts for agricultural, construction, and turf equipment.
  
  
• Utilize the dealership's inventory management system to track, order, and manage parts inventory.
  
  
• Handle incoming parts inquiries via phone, email, and in-person, providing accurate and timely information to meet customer needs.
  
  
• Process parts orders, invoices, returns, and exchanges efficiently and accurately.
  
  
• Maintain the cleanliness and organization of the parts department to ensure a safe and efficient working environment.
  
  
• Collaborate with the service and sales teams to provide comprehensive support to customers, actively contributing to achieving customer satisfaction and dealership sales targets.

Qualifications

• High school diploma or equivalent; additional technical or parts management training is a plus.
  
  
• Proven experience in a parts department or similar role, preferably in the agricultural, construction, or automotive industry.
  
  
• Strong knowledge of John Deere equipment and parts, including part numbers, functions, and compatibility.
  
  
• Proficiency in using computerized parts and inventory systems.
  
  
• Exceptional customer service and communication skills.

Additional Requirements

• Valid driver's license and a clean driving record.
  
  
• Willingness to participate in ongoing training and professional development opportunities.

• Ability to lift and move heavy equipment and parts (up to 50 pounds) as needed.

What Makes You Stand Out

• Forklift operation certification for moving heavy parts.
  
  
• Experience with John Deere Parts ADVISOR™ or similar parts information systems

• Knowledge of warranties and parts return procedures

Additional Information

• This position may require occasional travel for field service calls or training purposes.
  
  
• Compliance with all safety and environmental regulations is essential for this role.

Benefits

• Competitive compensation package
  
  
• Health, dental, and vision insurance options
  
  
• Retirement savings plan
  
  
• Paid time off and holiday pay
  
  
• Opportunities for career growth and advancement within our dealership

We are committed to fostering an inclusive and diverse workplace and encourage individuals with varied backgrounds and experiences to apply. Join our team and make a significant impact in the agricultural, turf and construction industries. We are dedicated to providing the highest level of service and support to our customers, and we believe in investing in the growth and development of our employees. If you are passionate about customer satisfaction, we invite you to apply for a Parts Professional position and be a part of our John Deere dealership family.

For over 100 years WADE INCORPORATED has been servicing the equipment needs of the Mississippi Delta and beyond. With locations throughout Mississippi, our mission has been and will always be to grow our customers by uniting great people, premier products and innovative solutions. Thank you for visiting our website and we look forward to helping you with all your equipment, service and part needs.

At WADE INCORPORATED, we pride ourselves on our continuous commitment to our customers, our employees and our community. We are a 4th generation family business in continuous operation since 1909, growing from a single hardware store in Greenwood, MS to a John Deere dealer organization with 14 locations stretching from the Mississippi Delta to the central hill country of Mississippi. Our employees sell and support world-class John Deere equipment in a fast-paced, professional environment, utilizing the most up-to-date technology in clean, well-maintained facilities where safety is paramount. Our portfolio of products includes large agriculture machinery, precision agriculture products & services, as well as commercial and residential equipment. Teamwork, integrity, innovation and customer focus are at the forefront of all that we strive to accomplish.

We offer the opportunity for stable, rewarding and challenging work with a large corporation which still maintains the feel of a family business, in which there are opportunities to grow and advance. Our commitment to the communities which we serve is evident in the many civic and charitable organizations our staff members are involved with.

Our employees receive competitive wages, the opportunity to participate in performance incentive & bonus programs, and a benefits program which currently includes excellent healthcare benefits, a 401(k) program with employer match, flexible spending account (cafeteria plan), generous paid time off, annual profit sharing and uniform program. In addition, WADE INCORPORATED provides paid training and opportunities for professional and personal development with the goal of helping employees reach their full potential. We also participate in the John Deere Agriculture Technician program, providing college education, skills training and resources to future service technicians in exchange for joining our organization full-time after graduation.

Mission Statement

Vision Statement

WADE INCORPORATED seeks maximum long-term growth as the primary means to ensure the prosperity and well-being of our employees and our customers by selling and servicing products that the customers in our area need, and do so better than anyone else

Growing with our Customers by Uniting Great People, Premier Products and Innovative Solutions in a Professional Manner and Professional Environment.

Core Values

Integrity

Innovation

Sense of Urgency

Teamwork

Professionalism

Customer Focus

Communication