Financial Services Analyst - Military Veterans

About MyComputerCareer

MyComputerCareer (MyCC) is a for-profit higher education technology company dedicated to changing lives through education. Our mission is to empower individuals by offering industry-leading IT training and certifications that pave the way for successful careers in information technology. At MyCC, we foster a family-like culture, where every team member is driven by a passion for helping students achieve their goals and transform their futures.

Our core values-Love, Customer First, Excellence, and Ethics-guide everything we do. With campuses across the United States and a robust online program, we strive to provide accessible and supportive learning environments for students from all walks of life. MyCC is committed to offering students the tools and support they need to thrive in the fast-growing tech industry.

Candidates can reside in one of the following states: AL, AR, AZ, FL, GA, ID, IN, KY, LA, MI, MO, MS, NC, NV, OH, OK, SC, PA, TN, TX, UT, VA, and WI

Compensation: $45-52K (Hourly, Non-exempt)

PURPOSE OF POSITION:

The Financial Services Analyst is an individual who is responsible for the overall process within the Financial Services Department. The Financial Services Analyst also is responsible for maintaining confidentiality of the financial aid information. This role will report any issues or improvement plans to the Director of Financial Services. This role will also help in the development of the financial aid department within the organization.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Ensure compliance and accurate information provided to students.
  
  


• Review and audit files upon submission from the FAC's.
  
  


• Create Award Letter and FASApp.
  
  


• Issue and maintain award letters as appropriate.
  
  


• Maintain/update the certified loan report.
  
  


• Complete the financial aid file once a student has gone through the entire process of FA.
  
  


• Help students obtain funding through various programs available.
  
  


• Prepare, explain and supply applicants with appropriate documents to make informed decisions regarding financial aid.
  
  


• Analyze timing of funding of students.
  
  


• Update Salesforce appropriately in the financial aid section regarding funding score, etc.
  
  


• Verify funding amounts and order funds as appropriate.
  
  


• Participate in financial aid meetings and events.
  
  


• Download vouchers and verify funding of those vouchers. Scan, upload and email vouchers as necessary.
  
  


• Issue borrower notifications.
  
  


• Provide exit counseling.
  
  


• Run enrollment reporting and add new student's to NSLDS transfer monitor list.
  
  


• Perform miscellaneous duties as assigned.
  
  

Work Schedule:

Monday - Thursday: 11:00am - 8:00pm EST

Friday: 10:00am - 7:00pm EST

Saturday: 10:00pm - 4:00pm EST

May occasionally may be scheduled Sat hours in the place of Friday

Schedule is subject to change with the needs of the business.

KEY COMPETENCIES:

• Demonstrating professionalism, trustworthiness, and ethics
  
  


• Communicating effectively (oral and written)
  
  


• Analyzing and paying close attention to detail
  
  


• Managing priorities and multitasking
  
  


• Making decisions and solving problems
  
  


• Demonstrating a customer-first mentality
  
  

EDUCATION & EXPERIENCE REQUIREMENTS

• Bachelor's degree or a combination of education and experience.
  
  


• 2 years' experience in a customer facing role preferred
  
  


• 2 years' experience in financial aid role preferred
  
  


• Salesforce experience a plus
  
  

PHYSICAL AND COGNITIVE DEMANDS:

The physical demands described here are representative of those that must be met by an employee to

successfully perform the essential functions of the job. Reasonable accommodations may be made to

enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to:

• Listen to students and employees (via phone and/or video) and communicate verbal and written feedback. Must be able to exchange accurate information in these situations.
  
  


• Observe the student documents and detect concerns or areas for improvement.
  
  


• Frequently move about the office and customer/prospect locations in diverse environments.
  
  


• Maintain a high level of consistent cognitive function.
  
  


• Stoop, kneel or crouch when maneuvering the office environment.
  
  


• Lift up 25lbs at times.
  
  

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other duties, as assigned by their manager

We are an Equal Opportunity Employer.