Senior Claim Examiner - Military Veterans

The Senior Claim Examiner, under an appropriate level of direction from the manager, investigates, evaluates, and resolves Management Liability claims while ensuring the highest level of customer service.

• Provide outstanding customer service and work with the insured, broker, and counsel in the adjustment of Management Liability Claims.
• Identify and evaluate coverage issues, prepare comprehensive coverage letters and analysis.
• Conduct, coordinate, and direct investigation into loss facts and extent of third-party damages.
• Direct and closely monitor assignments to experts and defense counsel.
• Evaluate information on coverage, liability, and damages to determine the extent of exposure to the insured and the company.
• Set reserves within authority or make claim recommendations concerning reserve changes to supervisor.
• Participate in virtual settlement conferences and mediations, with occasional travel as necessary.

• 2 or more years claims handling or relevant legal/insurance industry experience.
• College degree or equivalent business experience.
• Experience with Management Liability or other Financial Lines claims preferred but not required.
• Law degree preferred but not required.

• Ability to work independently and multi-task
• Excellent verbal and written communication skills.
• Ability to deal with customers in a professional manner.
• Excellent negotiation skills.
• Highly organized and responsive.
• Work effectively in a team environment, whether virtual or in-person.
• If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure