Customer Service Representative - Custom Solutions - Military Veterans
at Combined Insurance
The primary responsibility of this position will be to handle processing of new lines, renewals and endorsements for all Custom Solutions products including Workers Compensation, Custom policies and Group Personal Excess. The Customer Service Representative will partner with our Premier and Custom Solutions Underwriters to provide accurate policies and certificates, incorporate compliance practices, resolve premium discrepancies, and prepare accounts for renewal.
Competencies:
- Proven superior customer service skills
- Accuracy - ability to process requests with minimal errors
- Excellent written and oral communication skills
- Excellent time management skills
- Self-motivated team player that enjoys working in a fast paced environment. The individual must be able to work independently while supporting the department's team goals
- Demonstrated strong business acumen and understanding of PRS Business goals
- Ability to manage multiple priorities and be results oriented
- Excellent analytical and problem solving skills
- Accepts accountability and demonstrates good business judgment
- Strong PC skills including proficiency in Word and Excel
Education and Experience:
- College degree preferred or relevant experience
- Strong Masterpiece knowledge/background experience preferred and/or Personal Lines Insurance knowledge
- Knowledge of Chubb PRS systems a plus
- Knowledge of the PLS system a plus
- Knowledge of Commercial processing systems including CUW, WIP, E-premium, Customarq, and APEX a plus but not required
* Hours are flexible between 8:30 a.m. - 6:00 p.m.
Readington Township, NJ
There are hundreds of insurance companies for you to consider when searching for an insurance career, so why should you choose Combined Insurance? A position with Combined Insurance is much more than just an insurance job - we believe it is the opportunity of a lifetime.
We're a leader in the supplemental insurance industry with a rich history, a solid financial base and a bright future ahead of us. We offer exciting insurance careers with unlimited potential for growth and a merit-based system of advancement.
Become an AgentAs we continue to grow, we are looking for successful people to become Combined Insurance sales agents. Talented people in our sales force help us maintain our position as an industry leader in supplemental insurance.
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Field Management and Support CareersOur field managers and support staff are a crucial part of the success of Combined Insurance. These key people help train and manage our agents to be the best they can be, focus on creating and maintaining relationships with businesses and their employees and assist our in-field staff with support from the home office.
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Corporate CareersOur growth also means we need quality people behind the scenes, in our corporate offices, to serve both our customers and our sales force. There is a variety of exciting insurance career opportunities in our corporate offices to explore.
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