Parts Counter Specialist - Military Veterans
at John Deere
- Pay $18 - $22 / hour
We offer an excellent benefit package for you and your family.
Parts Counter Specialist
This position is responsible for assisting customers by properly identifying needed items, using parts catalogs and computer system, billing merchandise orders, and making necessary entries to the inventory control system, while distributing special order parts, receiving warranty parts, and maintaining shelf stock.
Responsibilities:
- Works with parts team to make the department more profitable.
- Finds out the model, serial number, and type of part needed.
- Reads catalogs, John Deere Vision or computer for replacement part stock number and price.
- Orders and receives parts from John Deere and other venders.
- Fills customer orders from stock.
- Ensures technicians receive the correct parts in a timely manner.
- Receives and ships parts as needed in accordance with DOT guidelines.
- Tracks lost sales.
- Studies and stays current on new product bulletins and catalogs.
- Prepares computerized invoices.
- Receives payment or obtains credit authorization.
- Advises customer on substitution or modification of part when replacement is not available.
- Picks up and delivers parts for customers and venders as needed.
- Maintains periodical parts returns as needed.
- Attends training classes and store meetings.
- Examines returned parts to determine if defective and exchange part or refund money.
- Marks and stores parts in stockroom according to prearranged system
- Always see that defective merchandise is tagged properly with date, hours used, serial number, model number, correct part number, and placed in warranty bins.
- Returns all unsold merchandise immediately to the correct stock location.
- Notifies Parts Manager of discrepancies between inventory records and shelf quantities.
- Maintains a clean and safe operating department.
- Assists with annual physical inventory.
- Controls expenses to increase profitability.
- Other duties as directed.
Experience, Education, Skills and Knowledge:
- 1+ years of experience in Parts Department operations preferred
- Ability to use standard desktop load applications such as Microsoft Office and internet functions
- Ability to write and speak effectively to individuals and groups
- Ability to work extended hours and weekends
- Excellent customer service skills
- High School Diploma or equivalent experience required
- Ability to lift a minimum of 50 lbs
An Equal Opportunity Employer M/F/D
USA
We at John Deere are passionate about finding a way to give back to those who have served our Country. Working for a John Deere dealership or factory is bigger than just a job. It's growth in oneself, on a path to achieving all you hoped to accomplish. It's pride in your community, from the first customer you serve to supporting the community. It's knowing that what you do helps to feed, clothe, and shelter the world. It all starts with you. Starting here. Starting now!
Interested in joining the industry's best? At John Deere, veterans will find:
• A higher sense of purpose – helping those the farmers and infra-structure workers that feed and shelter the world
• A team-based environment focused on supporting the customer
• A never-ending desire for continuous improvement - We are looking for leaders, change agents, different perspectives
• Market leading pay and benefits
John Deere actively welcomes transitioning active duty service members to participate in internship opportunities at our dealership and factory locations across the United States. Timing of the internship is mutually agreed upon between the service member, her/his commander. Potential opportunities include:
• Dealer technicians – Nationwide opportunities
• Factory production roles at 16 major facilities– assembly, welders, machinists, skilled trades
• Support roles – IT, supply chain, logistics, engineering, human resources
How to apply:
Check out our open opportunities to the right for more information and to apply.
Once you click ‘Apply Now’, John Deere will receive a notification with your information. In order to be considered for next steps, please make sure you have an updated resume uploaded to your RecruitMilitary profile. Once John Deere reviews your resume and profile, a recruiter will reach out to provide you with more information and to schedule you for an interview.
Discuss Your Career Options with a Veteran at John Deere Today!
All interested service members and veterans can learn more and fill out a contact card at https://www.deere.com/MilitaryCSP. We will connect you with a John Deere veteran to discuss all potential options/matches.