Technical Product Owner - Military Veterans

Why GMF?

GM Financial International Operations conducts business in Latin America and China. International Operations offers a wide range of wholesale and retail automotive financing products to dealers and their customers. The strength of the international business lies in its ability to tailor its products to meet unique dealer needs, consumer preferences and national requirements in local markets. Latin American country operations include Brazil, Chile, Colombia, Mexico, and Peru.

About the role

The Technical Product Owner serves as a collaborative liaison between the Strategy Office and IT; aligning with the teams' vision and direction, facilitating and evaluating proposed feature sets, and steering IT conceptual solutions and execution models for new business initiatives and new products. This individual provides thought leadership and execution excellence through the adoption and promotion of a "Customer First" approach to achieve high-value outcomes. This role would help to develop the high level IT Discovery Phase artifacts to support the Business Product Owner with business case development and approval.

What you need

• Practice in delivering best in class product experiences utilizing Design Thinking and Lean methodologies
• Experience/understanding in Vision/Roadmap creation, Portfolio/Program/Team Backlog creation, refinement and prioritization
• Demonstrable experience/understanding working with Cloud Technologies, IaaS, PaaS, SaaS, Modern API frameworks, Mobile Technologies, Data Analytics
• Delivery experience in multiple types of projects (e.g., custom build, COTS) and methodologies (e.g., vendor led, Agile, waterfall, hybrid)
• Comprehension of the Agile principles and methodologies and how they are applied in the workplace
• Knowledge of financial services, auto financing, and related lines of businesses
• Demonstrates delivery proficiency (experiences that produced positive measurable outcomes for customers)
• Problem solver who can clearly identify, analyze, and develop solutions
• Can clearly communicate complex ideas and technical concepts, priorities and motivations to business partners
• Proficient communication to influence the priorities of partner teams and leaders
• Promotes best practices; cultivates innovation and learning
• Works across teams to meet commitments
• Working knowledge of modern technologies and complex integrations into legacy platforms
• Demonstrates the ability to contribute to building a unique user experience (UI/UX) for our customers
• Bachelor's degree or equivalent experience - an MBA/MS is a plus
• 10+ years progressively responsible experience within Information Systems
• 5+ years of systems development experience
• 5+ years of software support experience

What you will be doing

• The TPO works under general guidance and consistently delivers on commitments
• Provide Customer/Technical/Business Process perspectives in a collaborative manner with the team as they progress on solution Discovery
• Work collaboratively with the larger business and IT Discovery team in crafting conceptual solutions that help to determine business case viability
• Develop proposed Business Capability model and initial view of MVP feature backlog
• Contribute and help to validate Conceptual Technical Architecture
• Evaluate different IT Delivery Models and recommend proposed approach
• Develop IT Resource Proposals for implementation and sustain phases
• Contribute to Timeline and Cost estimates as input into the overall business case
• Approach work in a Lean/Agile manner by reinforcing Alignment, Transparency, Execution, and Solution quality
• Consider enabling work with stakeholders such as Cyber, Cloud CoE, Engineering, Architecture, etc.
• Coordinate and lead third party demonstrations and evaluations through disciplined RFI and RFP processes
• Display proficiency in promoting a Design Thinking mindset when exploring problems
• Perform other duties as assigned
• Conform with all company policies and procedures

What we offer

At GM Financial we want you to be the most authentic version of yourself. We take care of your work-life balance by programming wellness and integration activities, where you will strengthen your relationships with peers and contribute towards the development and wellbeing of your community, while providing you with a competitive salary and benefits. Some of our global benefits include Extended Maternity & Paternity Leaves, Personal Days & Community Investment hours.

Mexico: Additional benefits include Medical Plans, Profit Sharing, Life Insurance, Savings Fund & Pension Plan and others.

#LI-MON

Disclaimer

Colombia - GM Financial is an Equal Opportunity Employer and is committed to diversity and inclusion at every level of our organization. We do not discriminate against any applicant or employee based on race, color, age, gender, marital status, national origin, religion, sexual orientation, gender identity, disability, or any other that undermines human dignity and aims to nullify or impair people's rights and freedoms.
Overview



Why GM Financial?

GM Financial International Operations conducts business in Latin America and China. International Operations offers a wide range of wholesale and retail automotive financing products to dealers and their customers. The strength of the international business lies in its ability to tailor its products to meet unique dealer needs, consumer preferences and national requirements in local markets. Latin American country operations include Brazil, Chile, Colombia, Mexico, and Peru.

Qualifications

What makes you a dream candidate:

• Practice in delivering best in class product experiences utilizing Design Thinking and Lean methodologies
• Experience/understanding in Vision/Roadmap creation, Portfolio/Program/Team Backlog creation, refinement and prioritization
• Demonstrable experience/understanding working with Cloud Technologies, IaaS, PaaS, SaaS, Modern API frameworks, Mobile Technologies, Data Analytics
• Delivery experience in multiple types of projects (e.g., custom build, COTS) and methodologies (e.g., vendor led, Agile, waterfall, hybrid)
• Comprehension of the Agile principles and methodologies and how they are applied in the workplace
• Knowledge of financial services, auto financing, and related lines of businesses
• Demonstrates delivery proficiency (experiences that produced positive measurable outcomes for customers)
• Problem solver who can clearly identify, analyze, and develop solutions
• Can clearly communicate complex ideas and technical concepts, priorities and motivations to business partners
• Proficient communication to influence the priorities of partner teams and leaders
• Promotes best practices; cultivates innovation and learning
• Works across teams to meet commitments
• Working knowledge of modern technologies and complex integrations into legacy platforms
• Demonstrates the ability to contribute to building a unique user experience (UI/UX) for our customers

Education & Experience

• Bachelor's degree or equivalent experience - an MBA/MS is a plus
• 10+ years progressively responsible experience within Information Systems or Product Management
• 5+ years of systems development experience
• 5+ years of software support experience

What we offer

At GM Financial we want you to be the most authentic version of yourself. We take care of your work-life balance by programming wellness and integration activities, where you will strengthen your relationships with peers and contribute towards the development and wellbeing of your community, while providing you with a competitive salary and benefits. Some of our global benefits include Extended Maternity & Paternity Leaves, Personal Days & Community Investment hours.

Mexico: Additional benefits include Medical Plans, Profit Sharing, Life Insurance, Savings Fund & Pension Plan and others.

US: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.

Compensation: Competitive pay and bonus eligibility

*This is a global position that will require 10-15% travel to various locations.

Responsibilities

Overview

The Technical Product Owner (TPO) acts as a liaison between the Strategic Office and the technology team. They are responsible for defining user stories and prioritizing the product backlog to ensure that the development team delivers features that meet user needs. Creates aligning with the teams' vision and direction, facilitating and evaluating proposed feature sets, and steering IT conceptual solutions and execution models for new business initiatives and new products. This individual provides thought leadership and execution excellence through the adoption and promotion of a "Customer First" approach to achieve high-value outcomes. This role would help to develop the high-level IT Discovery Phase artifacts to support the Business Product Owner with business case development and approval.

What you will be doing

• Define outcomes based on the strategic objectives and build outcome-based roadmaps for delivery
• The TPO works under general guidance and consistently delivers on commitments
• Define and manage the product backlog
• Collaborate with stakeholders to ensure technical feasibility
• Write clear and concise user stories and acceptance criteria.
• Prioritize backlog items based on business value and stakeholder input.
• Collaborate with the TPO and development team to ensure understanding of user stories.
• Ensure the product delivers value to the users and stakeholders.
• Monitor feature performance and make recommendation to either remove, scale or refine features
• Provide Customer/Technical/Business Process perspectives in a collaborative manner with the team as they progress on solution Discovery
• Work collaboratively with the larger business and IT Discovery team in crafting conceptual solutions that help to determine business case viability
• Develop proposed Business Capability model and initial view of MVP feature backlog
• Contribute and help to validate Conceptual Technical Architecture
• Evaluate different IT Delivery Models and recommend proposed approach
• Develop IT Resource Proposals for implementation and sustain phases
• Contribute to Timeline and Cost estimates as input into the overall business case
• Approach work in a Lean/Agile manner by reinforcing Alignment, Transparency, Execution, and Solution quality
• Consider enabling work with stakeholders such as GM, Cyber, Cloud CoE, Engineering, Architecture, etc.
• Coordinate and lead third party demonstrations and evaluations through disciplined RFI and RFP processes
• Display proficiency in promoting a Design Thinking mindset when exploring problems
• Perform other duties as assigned
• Conform with all company policies and procedures