Produce Lead - Military Veterans
at Kroger
Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Produce department. Support the day-to-day functions of the Produce operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety.
RESPONSIBILITIES
- Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines.
- Promote trust and respect among associates.
- Communicate company, department, and job specific information to associates.
- Establish performance goals for department and empower associates to meet or exceed targets through collaboration and teamwork.
- Develop adequate scheduling to manage customer volume throughout hours of operation.
- Help to train and develop associates on performance of their job including inventory, stocking, CAO, Key Retailing and other aspects of job.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions and recommending products sold within the department and throughout the store.
- Offer product samples.
- Inform customers of produce specials.
- Review/inspect products for quality and freshness and take appropriate action with those items.
- Utilize Fresh Insights to ensure proper sell through and shrink reduction.
- Recommend produce items to customers to ensure they get the products they want and need.
- Develop and implement a department business plan to achieve desired results.
- Work in refrigerated areas for hours at a time and regularly lift up to 50 pounds.
- Implement merchandising promotional plan for the department.
- Keep all department associates current with present, future, seasonal and special ads.
- Help to monitor and control expenses for the department.
- Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
- Help to ensure price integrity including shelf tags and promotional signs.
- Assist in the inventory process.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Report all safety risks, issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
QUALIFICATIONS
Minimum
- 18 years of age
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
- Ability to handle stressful situations
- Current food handlers permit once employed
- Management experience preferred
- Produce experience
Green Bay, WI
From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
At the Kroger Family of Companies, we’re all about people. We provide satisfying, sustainable careers—with boundless opportunities—to nearly 450,000 associates across the nation.
We strive to provide the ingredients you need to create your own recipe for success at work and in life. We help to feed your future by focusing on providing the value and support you need to grow.
We believe in an associate-first culture, built on collaborative, diverse communities that thrive together. We genuinely care about each other, giving back and helping out. We also know that none of us can succeed on our own. Stress happens. Life happens. That’s why we provide the tools and support you need to live our values and find your way.
No matter where you start your journey, fresh opportunities abound with the Kroger Family of Companies. The scope and size of our organization means we cater to nearly any career aspiration or skill set.
Beyond comprehensive benefits and competitive wages, we provide meaningful opportunities for associates to expand their horizons and grow their careers. From internal and external training and education programs to on-the-job training and personalized development opportunities, we help our associates reach their full potential.