Janitor Local 1 Walk Up - Military Veterans

Location: Chicago, IL
Job Description:

Job Summary:

Residential Properties is a professional unit within Facilities Services (FS) tasked with operating the University's faculty, staff, and graduate student housing in the Hyde Park-Kenwood neighborhood. Â With the direction of the Senior Property Manager, a property management team, support clerk and janitors, in collaboration with leasing, maintenance, accounting, and support personnel within FS, are responsible for all aspects of property management and customer relations for residential portfolio, off-campus parking and some departmental office space. Â We support the University's mission of research, learning, teaching, and community service. Â The work of the unit is seasonal, with time in the spring, summer and early fall favoring apartment turnover, related client activity and grounds, the winter with snow shoveling and heating, and other seasons less busy with opportunities for inspections, preventive repairs, new initiatives, and proactive client service.

Responsibilities:

• Apartment Turnover Activity: Perform apartment and storage locker cleaning, related repair and service such as smoke detectors, lock core or cylinder changes, minor plumbing, coordination including key return and make-ready, pre-inspections, access, follow-up and final, inspections, mailbox label.
• First-Level Customer Service: Provide customer service to residents with a commitment to providing best-practice level of customer service to residents and the community. May direct to the respective property manager resident and other requests that are not routine. Includes move-in orientations, showing apartments to prospective residents, answering calls, responding to messages, emergency response.
• Common Space Cleaning and Service: Common space cleaning' light bulb inspections and bulb changing, resetting circuit breakers or replacing fuses, and minor repairs required in all common spaces including but not limited to lobbies, halls, stairwells, porches, basements, storage, bicycle rooms.                                     Â
• Service Coordination:Â Performs posting and delivering of notices, coordinates resident service requests, provides apartment or common space access for contractors, shop staff and management, coded keys in locked cabinet, resident list and apartment turnover list, scheduled inspections by management, professional consultants or contractors, all in accordance with service delivery protocols and other policy and procedures.
• Grounds Maintenance: Complete landscaping and snow removal service in accordance with service delivery protocols.                                                                                           Â
• Preventive Maintenance: Perform preventive maintenance in common spaces and apartments including visual and use of logs or work orders of major equipment and inspection and service of minor equipment such as small pumps, motors, appliances, air vents, locks, life safety such as emergency lighting, security such as locks, guards, and closers.                                                                   Â
• Special projects: Office-wide programs, initiatives, and relationships that involve individual initiative as well as collaborating with colleagues to accomplish goals as assigned to meet broader goals established for the Department and Unit such as bicycle room clean-outs. Â
• Supervision: May supervise other janitorial staff.                               Â
• Emergency Response:Â Respond promptly to emergency situations from property management or answering service, performs lockouts and snow shoveling service and is therefore on call 24/7.Â

Education, Experience, and Certifications:

Education:

• High school diploma or GED required.

Experience:

• Five years as a skilled janitor or maintenance specialist for a residential property, preferred.

Certifications:

• Must have a valid Driver's License and vehicle insurance acceptable to the University required.

Technical Knowledge or Skills:

• Demonstrated successful and effective customer service.
• Demonstrated experience with preventive maintenance and minor repair of equipment typical of a residential walk-up or elevator property.
• Computer skills required for routine processes and ability to learn new software used in managing service requests, logging time worked, safety training and similar.
• Ability to write, read and understand established program guidelines, drawings, sketches and assigned work orders and successfully accomplish the work established in those documents in the time allotted.
• Demonstrated organization skills to manage and complete multiple requests simultaneously.
• If required, live in an apartment provided by the University. A 1BR will be provided.

Working Conditions and Physical Requirements:

• Ability to understand verbal and written instructions and to organize assigned tasks in a logical and productive way for completion alone or with help.
• Adept at establishing relationships with all parties involved in the service or repair process to facilitate harmonious working relationships during the project, and results in prompt resolution of problems and conflicts as they may occur.
• Communication in writing or verbally with residents, management staff and others as may be necessary for the efficient and successful completion of assigned work.
• Requisition materials and supplies as needed for projects so as to ensure productive and efficient use of skills and time.
• Adhere to F/A Core Values, including, but not limited to collaboration, safety, service, efficiency and effectiveness, credibility, responsiveness, quality, accountability and respect.
• Attend and pass required safety training courses provided by the University and comply with all University protocols and policies.
• Due to seasonal activities the unit may become very busy at times, and the janitor must be flexible, patient, calm, able to move readily from task to task, and able to focus on what needs to be done. May train and instruct seasonal help during busy periods.
• Must be capable of strenuous daily physical activity such as snow shoveling, walking, crouching, kneeling, climbing, lifting up to 50#, carrying, driving, and cleaning. A considerable amount of work may be located at three-story walk-up properties with no elevator or lift.
• Ability to work efficiently, professionally and safely with tools of the trade such as snow blower, lawn mower and related grounds tools, drill, saw, pipe rodder, lumber and other materials.
• Ability to occasionally work from ladders or lifts.

Pay Range:

• 29.25

Required Documents:

• Resume
• Cover Letter
• List of References

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.