Network Relations Consultant - 3 - Military Veterans
at Elevance Health
Network Relations Consultant - Field Position
Travel - this position will require you to travel 3 - 4 days per week in the following territories: Gainesville, Alachua, High Springs, Hawthorne, Newbery, Archer, La Crosse, Melrose and Micanopy. Region 3
How you will make an impact:
- Develops and maintains positive provider relationships with provider community by regular on-site visits, communicating administrative and programmatic changes, and facilitating, education and the resolution of provider issues.
- Serving as a knowledge and resource expert regarding provider issues impacting provider satisfaction, researches and resolves complex provider issues and appeals for prompt resolution.
- May be responsible for coordinating non-negotiated contracts for new and existing providers as needed.
- Researches, analyzes and recommends resolution for contract dispute, non-routine claim issues, billing questions and other practices.
- May participation in Joint Operation Committees (JOC) of larger provider groups.
- Coordinates communication process on such issues as administrative and medical policy, reimbursement and provider utilization patterns.
- Conducts seminars to support the understanding of managed care policies and procedures.
- Identifies network access and deficiencies and develops recruitment and contracting strategies.
- Coordinates and conducts provider training including developing and distributing provider relations materials.
- Responsible for providing quality, accessible and comprehensive service to the company's provider community.
- Provide assistance regarding education, contract questions and non-routine claim issues.
- Coordinates communications process on such issues as administrative and medical policy, reimbursement, and provider utilization patterns.
- Coordinates prompt claims resolution through direct contact with providers, claims, pricing and medical management department.
- Identifies and reports on provider utilization patterns which have a direct impact on the quality-of-service delivery.
- Tracks and conduct provider refresher training.
- Research issues that may impact future provider negotiations or jeopardize network retention.
Minimum Requirements:
- Requires a bachelor’s degree and a minimum of 3 years of customer service experience including 2 years’ experience as a Network Management Rep; or any combination of education and experience, which would provide an equivalent background.
- Travels to worksite and other locations, as necessary.
Preferred Skills, Capabilities, and Experiences:
- Long term care experience preferred.
- Assisted living facilities preferred.
- Experience working with Medicaid providers preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.
Gainesville, FL
If you are active-duty military, reserve, or a military veteran, we foster a welcoming environment that’s dedicated to honoring your service and helping you achieve your career goals. Veterans of Elevance Health — one of our Business Resource Groups — partners with our Talent Acquisition teams to maximize career offerings for you and your family members, striving to help you transition to civilian service and grow your career at the same time.
WE ARE HIRING
Elevance Health, Inc. is currently seeking military veterans and military spouses for a variety of open tech based roles. Our immediate needs are in IT support, cyber security, maintenance of digital and automation systems, and network specialists. These roles include Support Technical Engineer, Lead Engineer, Developer, Systems Analyst, Network Data Specialist, and Provider Network Manager roles. Whether you are looking to transition into an IT career or if you have experience under your belt in the Technology field, Elevance Health wants to have an impact on your career and professional growth by speaking with you about their career opportunities.
Employee Benefits:
Paid Time Off
Dental Insurance Plan
Medical Insurance Plan
Employee Assistance Program
Flexible Spending Account
Life Insurance
401(k) plan
Adoption Assistance
New Parent Transition Week
Parental Leave
Critical Caregiving Leave
Back-to-School Assistance
Sick Leave
What Happens After I Apply?
Once you click ‘Apply Now’ on an Elevance Health job posting, you will either be re-directed to fill out an application on Elevance Health's career page or be given a confirmation of submission. If you get redirected, please complete the application on the career page and make sure you have an updated resume uploaded to your RecruitMilitary profile. Once Elevance Health reviews your resume and profile, a recruiter will reach out to provide you with more information and to schedule you for an interview.
How to Prepare for an Interview
1. Review the job description for the specific position you are applying for.
2. Review the company website. Know their mission and values. What do they do? What are their products?
3. Prepare a few questions to ask on your interview.
4. Prepare to discuss your military or civilian background and how it relates to the position.
5. Check out the RecruitMilitary Resources tab for resume guidance, interview prep and more!