Scheduler - Military Veterans
at Children's Healthcare of Atlanta
Coordinates daily scheduling of patient appointments for medical procedures in a timely and efficient manner. Interacts extensively with physicians/diagnostic staff, office staff, and patients via phone, fax, and email, ensuring accurate and effective scheduling of appointments for needed medical procedures. Independently and accurately handles a wide range of scheduling duties in a fast-paced environment. Works collaboratively with team members to provide quality service to proactively support efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta.
Experience
- Experience in using computers with a high degree of accuracy
- Successful completion of a course in medical terminology or equivalent experience
Preferred Qualifications
- One year of experience in clinical scheduling or an assigned clinical discipline or completion of an externship program approved by Children’s
- For Radiology, experience in a clinical or healthcare setting
Education
- High school diploma or equivalent
Knowledge, Skills, and Abilities
- Ability to word process accurately
- Able to handle stressful work situations and conflicts with professionalism
- Ability to communicate effectively both orally and in writing
- Excellent organizational skills
- Ability to work effectively without direct supervision and follow standard procedures
- Excellent customer service skills
- Fluency in Spanish or other language
Atlanta, GA
For more than 100 years, Children’s Healthcare of Atlanta has been a leading pediatric healthcare provider. Our mission is to make kids better today and healthier tomorrow. Our specialized care helps children get better faster and live healthier lives. With three hospitals, 28 neighborhood locations and more than 600 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. At Children’s, we do everything we can to support our employees. While you take care of our patients, we’ll take care of you. Our not-for-profit healthcare System includes: • 638 licensed beds • Three hospitals • Marcus Autism Center • 28 neighborhood locations, including eight Urgent Care Centers • The only Level 1 and Level 2 trauma centers in Georgia • More than 2,600 pediatric physicians representing more than 70 pediatric specialties and programs • A team of more than 11,100 employees and 7,000 volunteers all committed to making kids better today and healthier tomorrow Children’s stands out among pediatric providers in size and scope. We handled more than 1 million patient visits through our System in 2017. By the numbers: • More than 42,500 surgical procedures • More 27,000 hospital admissions annually • More than 158,000 Urgent Care Center visits • More than 233,000 Emergency Department visits annually • Nearly 400,000 unique patient visits annually Our clinical expertise is nationally recognized. We ranked in all 10 specialty areas in the U.S. News & World Report’s “Best Children’s Hospitals in the Nation” for 2017-2018, with six areas in the top 20, including: • Cardiology and heart surgery—No. 19 • Nephrology—No. 6 • Cancer—No. 13 • Gastroenterology and GI surgery—No. 11 • Orthopaedics—No.17 • Neonatology—No. 15