Medical Assistant - Military Veterans

SUMMARY OF POSITION:
This position reports directly to the Lead Medical Assistant and Director of Nursing. The medical assistant provides clinical and specified non-clinical support to assist in the delivery of primary health care and patient care management. The medical assistant works closely with the medical practice team.
TYPICAL PHYSICAL DEMANDS/CONDITIONS:
Requires standing and walking for prolonged periods of time. Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate information, forms and reports. Assumes exposure to communicable disease and bodily fluids.
ORGANIZATIONAL COMMITMENTS:
As an organization we are committed to providing care as Patient Centered Medical Home. All employees are required to be aware of the organization's practice of the NCQA Patient Centered Medical Home and the National Health Disparities' Improvement Models.
ESSENTIAL FUNCTIONS:
• Performs and documents assigned procedures, including but not limited to: vital signs, EKG's, peak flow assessment and urine dipstick.
• Administers vaccines, as ordered, under Nursing supervision
• Performs as a liaison between patients and providers.
• Prepares patients for exams and treatments, assists provider in medical procedures and treatments.
• Sets up and restocks exam rooms, maintains order and cleanliness of rooms.
• Communicates restocking needs to the Lead Medical Assistant.
• Maintains equipment in its proper working order, including cleaning and sterilizing of instruments.
• Maintains the strictest confidentiality.
• Attends required meetings and participates in committees as requested.
• Documents in patient records, patient contact attempts and patient telephone and written communications
• Assists with referrals
• Communicates with parents and patients as needed to obtain information or relay referral information
• Complies with all policies and procedures.
• Coordinates care with other team members
• Prepare Pre- Visit documentation in accordance with other team members
• If bilingual, may be required to interpret upon request.
• Performs other duties as requested
REQUIRED EXPERIENCE/ABILITIES/COMPETENCIES:
* 2-3 years' in Primary Care
* Knowledge of EPIC
* Hospital experience preferred
* Knowledge of medical practice and care to assist in direct patient care activities.
* Knowledge of examination, diagnostic and treatment room procedures.
* Knowledge and use of medical equipment and instruments to administer care.
* Knowledge of common safety hazards and precautions to establish a safe work environment.
* Skill in assisting in a variety of treatments as directed.
* Skill in taking vital signs.
* Skill in maintaining medical records and recording test results according to regulatory and/or organizational policies and procedures.
* Skill in establishing and maintaining effective working relationships with patients, physicians and providers, and the public.
* Ability to maintain quality control standards.
* Ability to react calmly and effectively in emergency situations.
* Ability to interpret, adapt and apply guidelines and procedures.
* Ability to communicate clearly in spoken and written manner.
* Ability to maintain confidentiality.
* Demonstrates strong customer service skills and behaviors.
LICENSURE/EDUCATION/TRAINING:
* Graduate of accredited Medical Assistant program.
* Medical Assistant Certificate
* Current CPR certification.