Analytics & Value Delivery, Senior Manager - Military Veterans
at CVS Health
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
Position Summary
The Senior Manager, Analytics & Value Delivery, is responsible for providing client-facing analytic subject matter expertise to ensure clinical and financial program value is clearly communicated to key stakeholders of a variety of audiences including business leaders, actuaries, medical leadership, and healthcare consultants. They will play a pivotal role in engagement and retention of clients through delivery of program outcomes, as well as contributing to defining how care management product value is delivered through contracted reporting and analytics via standard report templates, talk tracks and value stories. In addition, they will lead the Analytics & Value Delivery team in delivering value through analytics to clients.
- Build collaborative relationships with clients, analytics teams and key stakeholders to bring best-in-class analytics delivery
- Deliver value narratives as defined in standardized talk tracks and product value stories
- Act as liaison for ad-hoc and custom client reporting requests
- Provide consultation on reporting needs, enhancements, and industry trends.
- Contributes to streamlining value delivery processes, including participating in the development of strategic plans and objectives to improve client experience goals.
- Provides leadership to a team of managers, and collaborates with the Analytics & Value Strategy team.
- Drive the development and implementation of best practices and standards for delivery of analytics within the Delivery & Outcomes team.
Required Qualifications
- 7+ years professional communication experience demonstrating and delivering industry knowledge to key stakeholders.
- 5+ years Healthcare or Insurance-related experience
- 2+ years leading a team, either directly or indirectly
- Ability to travel up to 20% of the time
Preferred Qualifications
- Strong communicator, both verbal and written,
- Experience in effectively communicating complex concepts and ability to influence and drive consensus among a variety of audiences with varying technical and analytic backgrounds.
- Deep understanding of healthcare data and analytics. Solid understanding of the US healthcare system including provider and payor landscape, as well as Medicare and Medicaid programs.
- Strong knowledge of business financial analysis methods, statistical analysis, and/or clinical and outcomes research
- Strong strategic thinking and leadership skills with ability to coach and mentor junior team members
- Ability to work in a fast-paced, dynamic corporate environment with strong attention to detail and excellent problem-solving skills
Education
- Bachelor's degree in Finance, Business Analytics, Healthcare, or a related field; Master’s degree preferred. Comparable work experience may be considered.
Pay Range
The typical pay range for this role is:
$82,940.00 - $182,549.40
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit Benefits | CVS Health
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Springfield, IL
At CVS Health we are transforming health care with a shared purpose: Bringing our heart to every moment of your health™
With 300,000 dedicated colleagues including veterans, service members, Guard and Reserve, and military spouses, we are improving the health of communities across America.
We recognize the value of military service and know that the skills and experience our nation's veterans and military spouses possess are unparalleled. As a CVS Health colleague, you’ll find career opportunities across the organization and at every stage of your career. More important, your work will have an impactful purpose on someone’s life, including your own.
As an enduring partner with Military Spouse Employment Partnership for 20 years, we’re committed to providing long-term career potential, opportunity, and support for military spouses.
Corporate Fellowship Programs
Transitioning Service Members - For transitioning service members and Coast Guardsmen within 180 days of separation from service interested in SkillBridge programs, please reach out to YourNextMission@CVSHealth.com to learn about the career tracks that we host participants in.
Accommodation Statement
We provide reasonable accommodations to individuals with disabilities as needed. To request an accommodation – including a qualified interpreter, written information in other formats, translation or other services – please email AdviceandCounsel@cvshealth.com or call 877-805-9511. If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.
EEO Statement
CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT.
Military Spouses - We offer programs throughout the year and have partnered with Hiring Our Heroes to offer a 12-week paid fellowship for military spouses. During this time, you will receive professional training and hands-on experiences across CVS Health enterprise to quickly build your network and showcase your skillset. If you are interested in Military Spouse Fellowship programs, please reach out to our partners at Hiring Our Heroes.