SEASONAL CASHIER, NORTH ISLAND MAIN STORE, FLEXIBLE (UP TO 40 HOURS) - Military Veterans
at Navy Exchange Service Command (NEXCOM)
Come work for us as a FEDERAL EMPLOYEE , and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families.
Job Summary: As a Cashier, you will be the face of our company! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.
Duties and Responsibilities:
Customer Service
- Proactively engage and make a connection with customers.
- Asking questions and listening to customer's needs.
- Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card.
- Provide premier customer service.
- Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes.
Organization
- Maintaining check-out area appearance.
- Moving and re-stocking bags/packaging materials/labels.
Sales
- Interact with customer to ensure they found everything they needed.
- Make suggestions to customer on latest trends and current promotions based on customer's individual needs.
- Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer.
- Maintaining change funds and accounts for sales receipts.
- Completing various forms of paperwork, reports, and reconciliation.
Inventory
- Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. (May participate in periodic inventories).
Dependability
- Adherence to assigned work schedule. Accurate and complete follow through on work assignments
Other Duties as assigned.
QUALIFICATIONS
- Product Knowledge.
- Knowledge of Point-of-Sale systems.
Experience
- Retail or relevant work experience, preferred but not required.
Communication Skills
- Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette.
Mathematical Skills
- Basic math functions such as addition, subtraction, multiplication, and division. Ability to use a calculator and calculate percentages. Must be able to make change in American monetary units.
Reasoning Ability
- Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.
PHYSICAL DEMANDS/WORK ENVIRONMENT
This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.
OTHER SKILLS
Enthusiastic, friendly, and energetic with a desire to provide outstanding service.
WORK HOURS
Available to work a variety of hours, which may include early mornings, evenings, weekends and holidays.
May be asked to work Thanksgiving week to include Navy Blue Friday
This position is covered by National Association of Government Employees, Local R12-186 Union Agreement.
This is a seasonal position with an end date of 1 January 2025.
Requirements
No experience required. High school graduate or equivalent preferred.
San Diego, CA
WELCOME TO Navy Exchange Service Command (NEXCOM)!
The Navy Exchange Service Command (NEXCOM) is the headquarters for the worldwide NEXCOM Enterprise and is one of 11 commands under the Commander, Naval Supply Systems Command (NAVSUP).
NEXCOM offers exciting opportunities to join a unique provider of goods and services to Navy Sailors and their families around the world. We are a $2+B enterprise, operating over 300 Navy Exchange retail locations and 100 Navy Hospitality locations around the US and in 13 foreign countries, on nearly 100 Naval Bases globally. Our NEX oversees the operation and management of retail stores, food services, hotels, auto shops, and other services.
NEXCOM oversees six primary business programs:
- Navy Exchange (NEX) Retail Stores and Services
- NEXCOM Hospitality Group
- Uniform Program Management Office (UPMO)
- Navy Clothing Textile and Research Facility (NCTRF)
- Ships Stores Program
- Telecommunications Program Office (TPO)
With the exception of the Ships Store Program, the NEXCOM Enterprise conducts its operations as a federal non-appropriated funded instrumentality. As such, the command is self-supporting with 70 percent of its profits given to Navy Morale, Welfare and Recreation (MWR) programs and the remaining 30 percent reinvested in NEX buildings and equipment.
NEXCOM is a military organization and is subject to congressional legislation as well as oversight from the Department of the Navy. NEXCOM’s parent command is the Naval Supply Systems Command (NAVSUP).
The NEXCOM Enterprise boasts over 14,000 civilian associates in a wide variety of jobs worldwide, over 40 percent of whom are military affiliated as either family members or veterans. The bulk of NEXCOM’s workforce is comprised of government non-appropriated civilians, many of whom are also military affiliated as either family members or veterans. This combination of military leadership and civilian business expertise enables NEXCOM to perform its unique mission for the Navy.
Our mission is to provide authorized customers’ quality goods and services at a savings and to support Navy quality of life programs for active duty military, retirees, reservists, veterans, DoD civilians and families
Remember, you will come for our benefits but you will stay for the mission!