Technology Strategic Enablement Lead - Military Veterans

Strategically advise and drive continuous improvement, customer satisfaction, organizational effectiveness, communication and cost reduction for the Personal Investor CDAO technology office. Acts as a key participant in building modern data capabilities that enables insights from the power of advanced analytics and AI/ML to improve business decision quality. Gains a holistic view of the technology landscape, stakeholders and partners to realize technology vision by communicating the value of our offer, securing organizational support and enabling cross-functional and cross-departmental partnerships and synergies.

Core Responsibilities

• Lead organizational excellence, engineering effectiveness and cost optimization efforts.
  
• Develop strategy to improve team performance and drive organizational change.
  
• Ensure strong client satisfaction, stakeholder support and broad solution adoption.
  
• Understand internal organizational functions and processes and scan external ecosystems to identify viable partners to compliment, innovate and add value and acceleration to strategic goals.
  
• Conduct continuous improvement sessions; ensure lessons and recommendations are incorporated.
  
• Develop and manage processes to identify any areas of opportunity and potential hurdles supporting the organization's strategic plans and objectives.
  
• Lead change management activities, communication, and feedback loop efforts.
  
• Promote a culture of high performance, continuous improvement and innovation that values learning, improvement and a commitment to excellence.
  
• Collaborate with engineering teams to provide business intelligence as it relates to organizational outcomes, team health and client satisfaction
  
• Engage with the team to track, manage, forecast and optimize technology spend
  
• Partner on strategy definition and adoption. Co-author white papers and executive presentations
  
• Participate in special projects and perform other duties as assigned.
  

Qualifications

• Minimum of ten years related work experience, with at least five years of business analysis experience.
  
• Undergraduate degree or equivalent combination of training and experience. MBA preferred.
  
• Prefer candidates with experience within the investment management industry
  

Special Factors

Sponsorship
Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission-we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

Our commitment to diversity, equity, and inclusion

Vanguard's commitment to diversity, equity, and inclusion (DEI) is central to our ability to deliver on our mission. We aspire to create a work environment that is inclusive, equitable, and diverse-one that enables our employees, whom we call crew, to thrive and bring their best selves to work every day on behalf of our clients.

Cultivating DEI lifts our entire organization, and everyone shares accountability for our progress-from our senior leaders who lay the foundation and set the example for inclusive behaviors to crew who are growing in their personal DEI learning experiences.

Together, we're on a mission. We are fueled by the value of diverse voices and connected through friendships and a culture of care-for our clients, our communities, and each other.

Vanguard's DEI journey has no finish line. Our commitment is enduring, and we remain focused on the path ahead. To learn more about Vanguard goals and progress toward DEI, download our Diversity, Equity, and Inclusion Report .

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.