Equipment Rental Coordinator - Military Veterans
at OTC Industrial Technologies
- Primary contact for customers assuring superior customer service levels are met and exceeded. Including timely processing and communication of all inquiries, orders, complaints, returns and corrections. Preparing quotes.
- Extensive knowledge of account requirements and special situations; the ability to get results for customers. Produce and distribute quotes.
- Adjust and follow through on customer inquiries and complaints including order entry, returns, inventory ramifications, etc.…
- Handle exceptions, substitutions, allocations and other special problems, keep and maintain bookings and reports.
- Gain specialized technical knowledge about products and applications.
- Present and maintain knowledge of all aspects and options available within GUI and apply it accordingly to each opportunity
- Maintain knowledge of and utilize vendor portals
- Gather and provide information to sales and management team
- Work cooperatively with other associates; be a Team player. Offer assistance when requested/required.
- Other duties may be assigned.
What You’ll Need:
- High school diploma with technical background and coursework and/or two year technical school enrollment or certificate, or related job experience; and/or equivalent combination of education and experience.
- 2+ years of experience in a similar role involving rental quotes for large scale equipment preferred.
- Experience and knowledge of pump, rotating equipment and/or valve automation.
- Excellent customer relation skills.
- Excellent verbal and written communication skills.
- Good problem solving skills.
- Good mechanical aptitude.
- A commitment to "doing it right the first time."
- Medical, dental, and vision care coverage
- Short-and long-term disability coverage, and life insurance
- Wellness Discount
- Safety shoes & glasses reimbursement stipend
- 401(k) savings plan with an employer match of 50% on the dollar up to 6%
- Robust referral bonuses
- Relocation assistance
- PTO
- Tuition assistance
Houston, TX
Established in 1963, OTC Industrial Technologies is one of the largest industrial distributors and service providers in the United States. Its divisions include OTP Industrial Solutions, a provider of expert solutions for industrial motion control, factory automation, fluid power, pumping systems, spray finishing, and power transmission, and Air Technologies®, a compressed air system equipment and service provider and the largest distributor of Atlas Copco compressed air equipment in North America. OTC Industrial Technologies maintains locations throughout the South,Midwest and Northeast regions. OTC’s nearly 1,000 associates share its founding vision of delivering excellent value through work with integrity.