Collections specialist - Military Veterans
at Act One
AppleOne is proud to present:
Job Title: Collections Specialist
Location: Rochester 14623 - Hybrid Schedule (Office & Remote)
Salary: $18-$20 per hour, depending on experience
Position Type: Full-Time
Schedule: Monday to Friday, 11 AM - 8 PM EST
Training: 2-3 weeks, Monday to Friday, 8 AM - 5 PM EST
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Key Responsibilities:
- Handle a high volume of inbound and outbound calls related to collections.
- Manage and resolve customer inquiries and disputes professionally.
- Maintain accurate records of interactions and transactions.
- Perform data entry tasks and ensure data accuracy.
- Utilize Microsoft Office to generate reports and documentation.
Requirements:
- Minimum of 1 year of experience in office customer service or call center environment.
- Proven experience in handling high call volumes efficiently.
- Proficient in data entry and Microsoft Office Suite (Word, Excel, Outlook).
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Strong attention to detail and organizational skills.
If you meet these qualifications and are excited about the opportunity to contribute to our team, apply today!
We look forward to reviewing your application and exploring how you can be a part of our growing team!
#1141
EEO/AA Employer/Vet/Disabled.
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Experienced (Non-Manager)
Amherst, NY
The ActOne Group is a global leader in the human resources industry that specializes in partnering with firms looking to optimize human resource talent management. For nearly 50 years, we have found success by focusing our energy on three distinct business categories: Workforce Solutions, Staffing Solutions and Business Solutions. Today, The ActOne Group has over 13,000 clients and 2,500 employees located throughout the United States, Canada, Puerto Rico, India, Brazil, South Korea, Germany, Denmark and the United Kingdom. We are a privately-held California corporation that bears the distinction of being the largest zero-debt, woman- and minority-owned workforce management company in the United States. WORKFORCE SOLUTIONS AgileOne combines best-of-breed talent acquisition technology with an experienced managed services team to create a valuable workforce technology solution. We help organizations streamline processes, from the automation of requisitions and time-card management, to supplier relationship support, accurate invoice processing and real-time, customized reporting. STAFFING SOLUTIONS We are one of the Staffing Firms in the U.S. and provide services under these brands: - AppleOne Employment Services - AllSTEM - All's Well Health Care Services - ActOne Executive Search BUSINESS SERVICES - A-Check America - AppleOne Payroll & Tax Filing - CTA Travel - full service travel agency - ActOne Government - ATIMS - AllCare