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Field Technician/ Welder (Salt Lake City, UT, US, 84104) - Military Veterans

at Komatsu

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.





Job Overview






Timely, effective repairs of machine components in the shop.



 



Scope

 





  • Maintain an annual repair efficiency of 85%


  • Maintain annual rework hours (as a percentage of hours billed) of less than 3%


  • Must be able to meet standard repair times as defined by Komatsu Equipment Company (KEC) job codes listed in PFW


  • Maintain all company balanced scorecard goals


  • Maintain a minimum average score of 4 – 6 on the Technical  Section of the Technician Competency Matrix


  • Maintain a minimum average score of 4 – 6 on the Soft Skills Section of the Technician Competency Matrix


  • Attain a score of no lower than 7 on the Safety Section of the Technician Competency Matrix





 








Key Job Responsibilities








  • Complete assigned jobs and task to meet flat rate times and re-do metric.


  • Work safely and follow all KEC/Customer safety policies and procedures.


  • Complete related paperwork and access databases require to complete job (work order, parts order, JSA, DBS, SIMS, SIS web, STW) accurately and timely.


  • Follow contamination control and HAZMAT rules and regulations.


  • Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision.


  • Ability to provide accurate quotes and pricing estimates to the customer.


  • Diagnose and troubleshoot problems, give recommendations for repairs.


  • Test and verify correct operation of all repairs and adjustments.


  • Apply general failure analysis and procedures to determine proper diagnosis.










Qualifications/Requirements










  • High school diploma or general education degree (GED) required.


  • Associate Degree in Diesel Technology or equivalent preferred.


  • Minimum of 2 years related experience and/or training; or equivalent combination of education and experience.


  • Flexibility to work various schedules including shift work.





 


Language Skills




  • Ability to read and comprehend simple instructions, short correspondence and memos


  • Ability to write simple correspondence


  • Ability to effectively present information in one-on-one and small group situation to customers, clients and other employees





 


Mathematical Skills




  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals


  • Ability to compute rate, ratio and percentages


  • Ability to calculate figures and amounts such as percentages, area, circumference and volume


  • Ability to deal with problems involving several concrete variables in standardized situations





 


Computer Skills


Knowledge of database software, Internet software, manufacturing software and order processing systems


 


Analytical Skills


Uses intuition and experience to complement data


 


Problem Solving Skills


Identifies and resolves problems in a timely manner


 


Customer Service Skills


Responds promptly to customer needs


 


Oral and Written Communication Skills


Speaks and writes clearly and informatively


 


Teamwork Skills


Balances team and individual responsibilities


 


Planning/Organizational Skills


Prioritizes and plans work activities


 


Professionalism


Reacts well under pressure; accepts responsibility for own actions; follows through on commitments


 


Quality


Demonstrates accuracy and thoroughness; monitors own work to ensure quality


 


Quantity


Meets productivity standards; completes work in a timely manner


 


Safety


Observes safety procedures; reports potentially unsafe conditions


 


Adaptability


Adapts to changes in the work environment; able to deal with frequent change, delays or unexpected events










Additional Information






 


Certificates, Licenses, Registrations


 




  • Certified to operate a forklift and/or manlift.


  • May be required to complete a DOT physical.


  • Required to complete MSHA certification.


  • May be required to complete respirator certification.





 


Tooling


 


Must have a basic set of mechanics tools that meet minimum requirements as defined on Komatsu Equipment Company technician tool list


 


 


Policies and Procedures


 


Abide by all Company policies and procedures


 


Work Environment


 




  • Regularly exposed to moving mechanical parts and toxic or caustic chemicals.


  • Frequently exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles and outside weather conditions.


  • Occasionally exposed to extreme heat; risk of electrical shock and vibration.


  • Noise level in the work environment is usually moderate.








Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Salt Lake City, UT

Komatsu

Our purpose: Creating value through manufacturing and technology innovation to empower a sustainable future where people, businesses and our planet thrive together

Our values:

Ambition: With a ‘challenging spirit’ and without fear of failure, we innovate and always aspire to do more

Perseverance: Even when the work is difficult, we remain committed to our promises and reliably carry them through to completion

Collaboration: Creating value comes from teamwork, inclusion, respect, diversity and a win-win approach to all relationships

Authenticity: To earn and maintain trust, we always act with sincerity, integrity and honesty, and communicate transparently

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries.

The Komatsu North America Mining Distribution and Service group is a critical part of our Komatsu global organization.  We, sell, install, service, provide parts and rebuild equipment, as well as provide digital solutions for our customers.  In the United States, we have a presence in 16 states across the US with 30 primary sites.  We have approximately 1,200 employees.   

Our group supports field operations at the customer mine sites as well as shop operations at the Distribution and Service Centers.  A large part of our workforce focuses includes technical trades.   

SLQDC (Safety, Law, Quality, Delivery, and Cost) represents the order of priority for all Komatsu Employees when making decisions.  Safety always comes first.  In addition to Komatsu standards, our operations follow all OSHA (Occupational Safety and Health Administration), MSHA (Mine Safety and Health Administration), DOT (Department of Transportation), Customer, and all federal, state, and local guidelines.   

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