Consultant - Military Veterans
at Yardi Systems Inc
Yardi is a global software company providing innovative property management solutions and services in every real estate market. We are focused on providing our customers with superior products and outstanding customer service. We are passionate about technology and believe work should be fulfilling and fun! We are committed to our customers, employees and the communities where we live.
We are looking for a dynamic team player with phenomenal people skills to train clients, support software implementations, and foster strong client relationships!
What you will do
- Perform complex system and business process reviews and other service reviews to identify inefficient processes and make sound recommendations for client productivity gains
- Use your strong teaching skills to effectively train clients, manage software integrations, maintenance and updates in collaboration in clients
- Research, analyze and resolve software functionality and reporting problems for clients
- Use your strong interpersonal skills and positive attitude to establish rapport with clients, build sustaining alliances and influence beneficial outcomes
- Collaborate with management and peers to address complex client requests and resolve issues
- Perform data mapping, conversions and provide other support aligned to successful software deployment
- Determine and document solutions and best practices to contribute to a solutions repository
- Focus on best practices and provide recommendations to clients regarding ancillary products and services that align with our client's business and operational needs and goals
- Advise and institute best practices relevant to clients and the application of Yardi products
- Provide recommendations and informed direction to clients regarding ancillary products and services that align with client business and operational needs and goals
- Be part of a strong team and work internally with analysts, designers, developers, sales, and marketing teams with a focus on meeting and exceeding client expectations and maintaining optimum levels of customer service support
- Bachelor's degree in Business, Accounting, Finance, Math, or Computer Science or other equivalent degree or experience in the property management industry
- 5+ years of experience in software or business process consulting, or equivalent consulting experience interacting with customers
- Prior experience working with ERP systems such as Oracle and Workday
- Confidence and the ability to positively influence clients, peers and management
- High comfort level troubleshooting and problem-solving issues
- A love for organization and the ability to effectively manage multiple projects
- Great people skills and a desire to work in a team-oriented environment
- Critical thinking skills - you are strategic and are comfortable challenging assumptions and recommending the implementation of new ideas and strategies
- Competence in one or more of the following areas: Microsoft operating and network system operation, relational databases, and SQL/Oracle language
- Ability to travel up to 50% and fluency in Arabic.
- Yardi domain experience
- Knowledge of the property management industry and Yardi's competitors
- A great place to work with fantastic people
- Ability to learn new technology and develop professionally
- Competitive compensation
- Comprehensive benefits - Medical/dental, paid time off, sick time, paid holidays, profit sharing, life insurance, and more!
All submissions for open positions should be received through Yardi's applicant portal, accessed from Yardi's corporate website.
Dubai, Dubai
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Our Company
Established in 1984, Yardi has grown dramatically over the last three decades to become the leading provider of high-performance software solutions for the real estate industry. Today, we employ over 4,000 dedicated professionals working in over 35 offices throughout North America, Europe, Middle East, Asia, and Australia.
Since its founding, Yardi has set the standard for real estate software solutions with a combination of responsiveness and technical innovation. We understand the unique needs of the industry’s various segments and have the technical expertise and vision necessary to translate that understanding into powerful solutions that meet and exceed those needs.
Our Philosophy
Key to our longevity and stature in the industry is the importance Yardi places on relationships – both outside and inside the company. This means listening to our clients and employees and actively seeking their feedback in designing, developing, and supporting our products. We view every client affiliation as a long-term relationship, one in which our goal is to ensure the ongoing satisfaction and goodwill of our clients by providing them with unparalleled products and service.
We regard our employees as our most valuable asset. Bricks and mortar do not make a successful company, people do. Without the commitment, enthusiasm, and expertise of our employees, Yardi would not be the industry leader it is today. With this in mind, Yardi has created an environment for its employees that empowers, encourages, and challenges them to work to their highest potential so that, together, we can provide our clients with the superior products and service they deserve and have come to expect from us.
Our Regard for Community
Yardi considers itself an integral part of the communities in which it operates and, by extension, the larger global community.
As such, we believe it is vitally important to contribute to the health and well being of those communities, whether by volunteering time and energy to worthwhile causes or providing financial support to advance humanitarian goals.