Customer Service Representative - Military Veterans
at Johnson Controls, Inc.
Customer Service Agents and/or Dispatchers Needed:
Starting at $16-$18 hourly based on experience! Looking for advancement and a raise? This position has a built in promotion program that will allow you to earn 2 raises in your first six months !
What you will do
Our Customer Service Agents will serve as Emergency Dispatch Operators, monitoring systems for alarm signals and responding to alarms using the information provided in instruction screens.- You will learn about the dispatch operator role and standard operating procedures through our paid training course.
- Once on the job, you will place the necessary outgoing calls to verify an alarm, dispatches the proper authorities, and notifies responsible parties.
- Part of your job will be to properly document what happened and how you handled this situation within the system and make sure you followed all of the appropriate steps.
How you will do it As an Emergency Dispatch Operator, you will participate in a five-week training program. We provide a fun and interactive learning environment. You will learn about the role and the great opportunities within our company, what is expected of you, how we monitor your performance and work together through the training classes so that you can be a successful Emergency Dispatch Operator.
You will also be automatically enrolled in our Completion Bonus Program, where they will be able to earn 3 bonuses in your first year !
What we look for Required
- High school diploma or GED preferred
- Must be 18 years old
- Multiple shifts available
- Minimum of six (6) months of customer service experience; one year or more call center experience preferred
Preferred
- Excellent communication skills
- Able to type between 20 - 25 wpm
- Basic knowledge of computer applications
- Ability to work efficiently under pressure
- Strong problem-solving skills
- Strong organizational skills
- Strong work ethic
Day Shifts Available! Full Time
Training Class Start Date:Monday, September 23r Time: 7:00 AM - 3:30 PM Monday through Friday for 4 weeks - PAID
#JCI
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law . If you are an individual with a disability and you require an accommodation during the application process, please visit here .
Aurora, CO
Johnson Controls -
The future is being built today, and Johnson Controls is making that future more productive, more secure and more sustainable. We create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. At its core, that promise is about delivering innovation that make people’s lives – and the world – better.
Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through strategic focus on our buildings and energy growth platforms.
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