CASHIER - Military Veterans
at Navy Exchange Service Command (NEXCOM)
Why the Navy Exchange Service Command?
While some may serve overseas for our country, we hold down the fort - we serve the men and women who wear the flag - America's strength, America's heart. We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do.
- You can expect an unforgettable, dynamic, and competitive work environment.
We know you work hard, and cultivate the very best solutions for your family - and that's why the benefits we offer, you won't find anywhere else:
- We offer a competitive federal salary beginning at the Non-Appropriated Fund NF-01 level depending on experience
- Did we mention, your Benefits begin on DAY ONE?
- Federal Healthcare benefits
- Dental, Vision, 401(k) & Pension Plan
- Accrual of paid time off at DAY ONE
- Tuition reimbursement program
- Continuity Programs for Military Spouses
- Public Student Loan Forgiveness eligible* after qualifying years of service
- Tax Free shopping, worldwide, at any Navy Exchange location
https://www.youtube.com/watch?v=9h1WLIY3hT8 - Heroes Welcome
Job Summary :
• As a sales associate you will be the face of our company
• You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions.
• You will be directly responsible for assisting customers and helping them recognize the need for our products and services.
• Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional.
• Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.
Duties and Responsibilities :
• CUSTOMER SERVICE
o Proactively engage and make a connection with customers.
o Asking questions and listening to customers' needs.
o Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card
o Provide premier customer service.
o Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.
• ORGANIZATION
o Maintaining store appearance.
• SALES
o Cross-selling products and knowing layout of the store.
o Make suggestions to customer on latest trends and current promotions based on customers' individual needs.
o Upselling products.
o Learning product features, keeping up with the latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge & specs.
o Using a Point-of-Sales system processing cash, exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to customer.
o Completing various forms of paperwork reports and reconciliation
• INVENTORY
o Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed.
o May participate in periodic inventories
• DEPENDABILITY
o Adherence to assigned work schedule.
o Accurate and complete follow through on work assignments
• Other Duties as assigned
Requirements
No experience required. High school graduate or equivalent preferred.
Patuxent River, MD
WELCOME TO Navy Exchange Service Command (NEXCOM)!
The Navy Exchange Service Command (NEXCOM) is the headquarters for the worldwide NEXCOM Enterprise and is one of 11 commands under the Commander, Naval Supply Systems Command (NAVSUP).
NEXCOM offers exciting opportunities to join a unique provider of goods and services to Navy Sailors and their families around the world. We are a $2+B enterprise, operating over 300 Navy Exchange retail locations and 100 Navy Hospitality locations around the US and in 13 foreign countries, on nearly 100 Naval Bases globally. Our NEX oversees the operation and management of retail stores, food services, hotels, auto shops, and other services.
NEXCOM oversees six primary business programs:
- Navy Exchange (NEX) Retail Stores and Services
- NEXCOM Hospitality Group
- Uniform Program Management Office (UPMO)
- Navy Clothing Textile and Research Facility (NCTRF)
- Ships Stores Program
- Telecommunications Program Office (TPO)
With the exception of the Ships Store Program, the NEXCOM Enterprise conducts its operations as a federal non-appropriated funded instrumentality. As such, the command is self-supporting with 70 percent of its profits given to Navy Morale, Welfare and Recreation (MWR) programs and the remaining 30 percent reinvested in NEX buildings and equipment.
NEXCOM is a military organization and is subject to congressional legislation as well as oversight from the Department of the Navy. NEXCOM’s parent command is the Naval Supply Systems Command (NAVSUP).
The NEXCOM Enterprise boasts over 14,000 civilian associates in a wide variety of jobs worldwide, over 40 percent of whom are military affiliated as either family members or veterans. The bulk of NEXCOM’s workforce is comprised of government non-appropriated civilians, many of whom are also military affiliated as either family members or veterans. This combination of military leadership and civilian business expertise enables NEXCOM to perform its unique mission for the Navy.
Our mission is to provide authorized customers’ quality goods and services at a savings and to support Navy quality of life programs for active duty military, retirees, reservists, veterans, DoD civilians and families
Remember, you will come for our benefits but you will stay for the mission!