Manager-Compliance - Military Veterans

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

This position will play a meaningful role within the Line of Business Compliance team supporting Resy & Global Dining which has multiple web and mobile apps and will be responsible for providing advisory and compliance oversight for this area. The position will provide strategic support to drive innovation for the business while building an effective framework for compliance with applicable laws and regulations for U.S. and international markets. Focus will be dedicated to Resy & Global Dining product development, marketing strategies, process controls, customer communications and complaints.

How will you make an impact in this role?

• Provide resolution compliance support to assist business partners reach their goals while meeting compliance requirements.



• Review marketing campaign strategies and advertising materials to effectively mitigate compliance risks and provide regulatory guidance.



• Drive implementation of policy and regulatory requirements in the areas of Consumer Protection and Fairness, UDAAP, Third Party Management and other relevant federal, state, and local regulations.



• Support new initiatives through the New Product Approval (NPA) process and integration of effective controls, testing and ongoing monitoring into new and existing processes.



• Effectively manage the Corrective Action process to support timely closure of gaps and customer remediation where required.



• Strong focus on controls and processes with the ability to analyze and implement effective processes.



• Develop and maintain strong working relationships with business partners and internal collaborators (e.g., other Global Risk and Compliance colleagues, General Counsel’s Organization, Operational Excellence, Independent Compliance Testing, Privacy, Internal Audit Group)

Minimum Qualifications

Demonstrated proficient knowledge of U.S Consumer closed and open-end credit laws and regulations and banking regulations governing credit card activities and their impact on products, operations, and services.

• Experience with dining benefits and booking platforms preferred.



• Experience with digital Mobil products and hospitality platforms.



• Ability to research, assess and determine regulatory impact to business initiatives.



• Strong leadership skills and proven track record to influence decisions, communicate and collaborate effectively at all levels of the organization.



• Strong people skills to support business partners and a proven ability to develop and grow relationships.



• Ability to effectively communicate compliance risks and requirements to all levels of staff and management; including the ability to influence others to achieve desired results.



• Demonstrated ability to make decisions independently, work well under pressure, meeting deadlines and manage multiple tasks while prioritizing work in a highly deadline-intensive environment.



• Excellent written and verbal communication skills.



• Compliance, legal, or risk experience.



• Familiarity with consumer privacy regulations.

Preferred Qualifications

• Bachelor’s degree or equivalent experience preferred.

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 


• Bonus incentives 


• 6% Company Match on retirement savings plan 


• Free financial coaching and financial well-being support 


• Comprehensive medical, dental, vision, life insurance, and disability benefits 


• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 


• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 


• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 


• Free and confidential counseling support through our Healthy Minds program 


• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.