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PBX Operator - Military Veterans

at HCA Healthcare

Description

Introduction

Do you have the career opportunities as a(an) PBX Operator you want with your current employer? We have an exciting opportunity for you to join LewisGale Hospital Montgomery which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

LewisGale Hospital Montgomery, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a(an) PBX Operator where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

1.Promptly answers all incoming calls and assists in placing out-going calls. *

2.Responds to code phone, code computer or wall panel alarms which takes priority over any calls except the fire alarm and making sure that appropriate personnel are notified.*

3.Monitors fire panel alarms, wall alarms, code phone and code computer where applicable, contacting the fire department and other appropriate personnel when needed.*

4.Pages on web based paging system and switchboard for authorized personnel, physicians and emergency calls.*

5.Places long distance calls for various departments and doctors' offices.

6.Assists patients by advising how to place local and long distance calls.*

7.Answers patient information calls whenever necessary.

8.Documents vital information to assist supervisor in maintaining current files with the daily PBX operations.*

9.Overhead page appropriate personnel as needed.

10.Perform other related duties incidental to the work described herein.


EXPERIENCE

Required - 2 years switchboard experience.

Preferred - Experience operator with at least 5 years of experience.

EDUCATION

Required - High school graduate.

Preferred - Graduate with previous switchboard experience. Medical terminology a plus.


Hours:  This is a Full time position 6am-6pm. 

LewisGale Hospital Montgomery has provided quality healthcare services since 1910. We give patient's access to trained physicians and advanced technology. Our 140+ bed hospital is one of the leading acute care facilities in Southwest Virginia and New River Valley. We specialize in heart and vascular care—with the only cardiac catheterization lab in the New River Valley. We perform percutaneous coronary intervention - (stent and angioplasty). We provide services in orthopedic and spine care, and heartburn treatment at LewisGale Hospital Montgomery’s Heartburn Treatment Center. Our maternity services through our family-focused Birthing Center facilities have award-winning lactation consultants.

At LewisGale Hospital Montgomery, our care like family culture extends to our patients, our people and our community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.


"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our PBX Operator opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Blacksburg, VA

HCA Healthcare

HCA Serving Those Who Have Served Us So Faithfully.

Guided by the principle that quality care begins with the warmth, compassion, and positive attitude of our employees, HCA has consistently proven to be the nation’s leading healthcare provider with the widest range of employment opportunities.

Since our founding over 40 years ago, HCA has grown in size and services with over 280 affiliate facilities in 20 states and England. Our family of nearly 190,000 strong is dedicated to developing innovative strategies and practices to better the human condition.

Above all else, we are committed to the care and improvement of human life. Expert care, ethical conduct, innovative technologies, and best practices are the core of our resources. Through these, we strive to deliver high-quality, cost-effective, community-centric health care for approximately 18 million patients annually.

HCA has over 7000 open requisitions in hospitals, diagnostic, outpatient and business operations across 20 states in the U.S.

Our employment opportunities fill job classes in both patient care and business support services. While a majority of positions account for clinical backgrounds, HCA has many opportunities in supply chain and logistics, IT, engineering and technical, administrative and managerial, sales, finance and accounting, environmental, plant ops, HR and many more.

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