Technical Trainer - Military Veterans
at Smurfit Westrock
Description & Requirements
Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.
Job Summary: The Technical Trainer assists with training processes locally. The role reports into the site
General Manager/ Plant Manager and dotted lines into Operations Learning & Development, to ensure
training is completed for Operator/ Craft Job Certification. The role will be a key contact/ trainer for team
members and be responsible for teammate assessments regarding machine skills - providing feedback,
machine certification responsibility, and conducting assessments related to line of progression
movements.
Major Job Responsibilities:
• Completes daily technical training on the floor to assist with the Certification of team members in their
roles.
• Partners with OPS L&D leader to support New Hire Orientation/ On Boarding Training, as needed.
• Assists with tracking, evaluating, and measuring training locally using the company's Dept. Training
Standards & Learning System tools.
• Supports site specific technical learning solution creation (SOP's, Guided Workflows, Technical
Learning Aids - to assist with training)
• Develops, builds, and maintains relationships with trainees & leaders in their role.
• Participates in new teammate hiring process - assesses candidates' skills (general and/ or machine,
involved in interview process to assess industrial experience, and provides perspective on hiring
decisions)
• Conducts training on all shifts.
• Influences others to be safety-minded.
• Team member will be certified through a Train the Trainer process, support managing day to day
Certification Processes & will be supported by Ops L&D with training tools & general knowledge content.
• Additional duties as assigned.
How you will impact WestRock:
• Improve local team performance through increasing skills and time to certification processes.
• Cost eliminator driving training efficiencies across roles, saving us unnecessary risk, and reducing
the time allotted for training - a continuous improvement mindset.
What you need to succeed:
Critical Skills/ Capabilities:
• Growth and Results Oriented: Results oriented person that looks for constant ways to improve.
• Innovation: Able to support implementation of new processes and new learning technologies to drive
training into the flow of work
• Interpersonal Skills: Possess keen awareness and understanding of the importance of strong
interpersonal skills in communicating, achieving OKR's and leading people or teams (self-awareness)
• Accountability: Holds self and others responsible for actions and results
• Influence: Able to partner and build relationships to influence teams to work together, share best
practices and develop and drive effective training for operations teams
• Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal
decisions in an appropriated timeframe; knows when to decide and/ or when to seek additional input, and
drive for consensus.
• Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to
ensure we can document and teach critical work processes
• Quality: Actively work to ensure quality is ensured while minimizing waste
Technical Skills:
• 1 - 3 years' experience conducting/ leading training, including On-The-Job training, or similar, in a
manufacturing environment preferred
• 2 - 4 years' experience in a manufacturing environment preferred
• Knowledge of Learning Management Systems preferred.
• Microsoft Office Experience Preferred- Word, Excel, Outlook, PowerPoint, Forms
Others Qualification:
• Facilitation/ Presentation Skills
• Influencing
• Partnering
• Problem Solving/ Continuous Improvement
• Professionalism
What we offer:
• Corporate culture based on integrity, respect, accountability, and excellence.
• Comprehensive training with numerous learning and development opportunities
• An attractive wage, reflecting skills, competencies, and potential.
• A career with a global packaging company where Sustainability, Safety and Inclusion are business
drivers and foundational elements of our daily work.
Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.
Plymouth, IN
![Smurfit Westrock](https://rm-core-production.s3.amazonaws.com/logos/11961/large_WestRock_Logo.png)
“The people of WestRock are what differentiate us in the marketplace and will help us become the premier provider of packaging around the world.” —Steve Voorhees, CEO This is an exciting time at WestRock, a leading provider of differentiated paper and packaging solutions. We believe that Packaging Matters™ in building trust, influencing purchasing, and educating consumers, and we apply that belief to every project. Our strong foundation of talented, motivated experts provide customers with sustainable paper and packaging solutions around the world. Working together, we have a tremendous opportunity to define our company culture, grow our business and provide long-term solutions for our employees. With such an expansive operation, we can offer you a challenging and rewarding career opportunity.