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Senior Instructional Designer - Military Veterans

at Spectrum

JOB SUMMARY

 

This position is responsible for designing, developing and maintaining curricula and programs used to train employees in a variety of functions. Conducts needs assessments, selects instructional models, and designs instructional content. The scope of responsibilities also includes development of instructional materials in consultation with subject matter experts. Curates content and teaches experts how to generate and share content. Ensures that instructional programs are effectively implemented. Evaluates content and adjusts as required. Conducts standard to moderately complex instructional design projects. This position requires at least 4 years of design or development experience.
 
 


MAJOR DUTIES AND RESPONSIBILITIES


  • Collaborate with leadership team and business subject matter experts to design engaging learning that enhances business performance

  • Partner with the business to create clear learning objectives in support of business goals

  • Design and develop high-quality learning content to meet the needs of the supported audience

  • Conduct reviews of training materials to ensure learning objectives are met

  • Provide enhancements and revisions to existing materials based on SME/Stakeholder feedback

  • Maintain current knowledge of latest industry tools and processes

  • Collaborate with assigned L&D Staff, Manager(s) and/or Director(s) to create quality training deliverables

  • Actively participate and/or facilitate in in-person or virtual meetings as needed to support learning projects

  • Maintain accurate status of projects, milestones, and tasks in the team project tracking tool

  • Facilitate in-person or virtual “train the trainer” sessions

  • Diagnose and escalate risks to design projects to appropriate L&D leaders and stakeholders

  • Collaborate with leadership team and business subject matter experts to design large-scale, engaging learning that enhances business performance, with minimal support

  • Design and develop comprehensive learning solutions, incorporating multiple deliverables (online, video, simulations, Instructor-led, Virtual, etc.), to meet business and performance objectives

  • Develop storyboards to support eLearning design

  • Manage all functions of eLearning design, including storyboarding, scripting, assessment, and multi-media inclusion

  • Create and implement evaluation plans to demonstrate business impact of training initiatives

  • Achieve and model team quality standards in all aspects of learning design while managing 3-5 projects at a time

  • Proactively partner with internal customers to determine performance and training needs

  • Design instruction that reflects an understanding of the diversity of learners and groups of learners

  • Manage external resources to maximize cost effectiveness and quality

  • Apply business skills to managing instructional design

  • Promote collaboration, partnerships, and relationships among the participants of a project

  • Serve as a mentor and/or knowledge resource to less experienced designers

  • Model the adoption of ongoing improvements in team processes and standards

  • Develop partner relationships with SMEs and stakeholders to ensure that training meeting expectations beyond initial implementation Perform other duties as requested

  • Perform other duties as requested
     
     


REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge


  • Ability to read, write, speak and understand English

  • Critical thinking and analytical skills

  • Ability to prioritize and organize effectively

  • Ability to communicate orally and in writing in a clear and straightforward manner

  • Ability to communicate with all levels of management and company personnel, including Executives

  • Ability to deal with the public in a professional manner

  • Ability to effectively utilize Microsoft Office applications (Word, Excel, PowerPoint, Outlook)

  • Ability to leverage advanced and emerging digital learning tools, delivery methods, and platforms

  • Ability to provide guidance and support to others on using designated technology to perform tasks

  • Ability to select most effective tools, delivery methods, and platforms based on internal customer needs

  • Ability to develop technical skills to increase personal capabilities, speed, and quality of learning interactions

Required Education
Bachelor’s degree in Education, Adult Learning or equivalent experience
 
Required Related Work Experience and Number of Years
Instructional Design and development experience - 4+
Project management - 3+
 

WORKING CONDITIONS

Work in office Weekly Hybrid Schedule: Days in office: 4 days, Days Remote: 1 Day.

 

Must be based in one of the following offices:

Stamford CT - preferred

Newtown CT

Charlotte NC

Lake Mary FL

North Largo FL

Pinellas Park FL

Clearwater FL

 

#LI-LQ1
 
 


HTR348 2024-38743 2024

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

Riverview, FL

Spectrum

At Spectrum, we take pride in being named one of Forbes’ Best Employers for Veterans. Almost one in ten employees at Spectrum have a relationship with the U.S. Military in a wide variety of careers across our 41-state footprint. Our connection to transitioning service members, veterans, guard, and reservists, as well as members of the military spouse community, is strong.

We do this through a broad range of efforts to recruit, train, and retain veterans and military spouses including:

·         Nationally Certified Broadband Field Technician Apprenticeship Program: This post-hire opportunity allows eligible Veterans to receive GI Bill Benefits in addition to their Compensation and Benefits.

·         Partnerships with the following: Military bases and veterans' organizations, Hiring our Heroes, Centurion Military Alliance, Wounded Warrior Project, Paralyzed Veterans of America and Military Spouse Employment Partnership.

·         Veteran-focused Business Resource Group: This group assembles veteran employees who have shared characteristics and life experiences with a focus on professional development and recruiting talent.

·         Plus, we have a dedicated Military Talent Attraction Team.

We aim to foster an inclusive culture and workplace where each and every person is empowered to bring their best ideas, helping us better serve our customers and make an impact in our communities. No matter your background, identity or beliefs, we welcome you to explore a career with us.

Some of our top career opportunities include:

·         Human Resources

·         Project Management

·         Network Engineering

·         Physical Security

·         Customer Service/Contact Center

·         Field Technician

·         Sales

·         Summer Intern (Active Students, Rising Jr. or above)

Here, employees don't just have jobs, they build careers. We hope that you will consider all that Spectrum has to offer. To learn more about some of the ways that we invest in our employees, visit our compensation and benefits page: jobs.spectrum.com/total-rewards

You can also visit our dedicated Military Careers Page today to find support and resources that are specific to the military community and a list of our current openings at Spectrum: jobs.spectrum.com/military-recruiting

Spectrum, owned by Charter Communications, Inc., is a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.

 

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