Web Support Analyst - Military Veterans

Responsibilities for this Position
Location: USA DC Washington - 500 12th St SW (DCC035)
Full Part/Time: Full time
Job Req: RQ183819

Type of Requisition:
Pipeline

Clearance Level Must Currently Possess:
None

Clearance Level Must Be Able to Obtain:
Confidential

Suitability:

Public Trust/Other Required:
Other

Job Family:
Web Design

Job Qualifications:

Skills:
Content Management, Microsoft SharePoint, Personal Initiative, Social Media, Web Development
Certifications:

Experience:
3 + years of related experience
US Citizenship Required:
Yes

Job Description:

Web Support Analyst

Seize your opportunity to make a personal impact supporting web design and development for the Department of Homeland Security (DHS) Homeland Security Investigations (HSI) International Operations (IO) mission through the ATLAS contract as a Web Developer Senior at GDIT. Here, you'll support solving some of our clients' biggest challenges, contributing to challenging projects, and growing a rewarding career.

At GDIT, people are our differentiator. As a Web Support Analyst you will help ensure today is safe and tomorrow is smarter. Our work depends on Web Developer Senior joining our team to craft, deploy, and maintain web-based products and repositories and to advance IO initiatives through the creation of communication products, videos, social media campaigns, and supporting website development. You will also provide recommendations on best practices including web-based content, usability, and design.

HOW A WEB SUPPORT ANALYST WILL MAKE AN IMPACT

Participates in the development, revision, and delivery of internal and external web-based communications materials in coordination with IO leadership

Consolidate information across various digital storage methods (i.e. email, SharePoint, etc.) through web-based platforms which provide access control as determined by the associated program(s)

Recommend best practices to improve efficiencies throughout the creation, deployment, maintenance, and updating of web-based products and document/information repositories

Utilize multiple forms of media including but not limited to video, photography, and webpage content to improve IO's image to government and public audiences

Create and develop professional communications and reporting products for multiple audiences (i.e. Leadership, Congressional, Media)

WHAT YOU'LL NEED TO SUCCEED:

Education: Master's degree in Information Technology, Computer Science, Data Science, Information Systems, or a related field along with a minimum of five (5) years of relevant professional experience in managing and developing web-based platforms and analytics tools including SharePoint, Tableau, ServiceNow (SNOW), and PowerApps; or Bachelor's Degree in Information Technology, Computer Science, Data Science, Information Systems, or a related field along with a minimum of seven (7) years of relevant professional experience in managing and developing web-based platforms and analytics tools including SharePoint, Tableau, ServiceNow (SNOW), and PowerApps; or High school diploma or equivalent with additional relevant coursework or certifications along with a minimum of 10 years of extensive professional experience in managing and developing web-based platforms and analytics tools including SharePoint, Tableau, ServiceNow (SNOW), and PowerApps.
Required Experience: Five (5) plus years [congruent] experience in web development and support analysis with proficiency in HTML, CSS, and JavaScript for web content management and troubleshooting.

Security Clearance Level: Must obtain and maintain a favorable background investigation for access to sensitive but unclassified information.

Required Skills and Abilities: Basic understanding of SQL and database management, particularly MySQL or PostgreSQL. Knowledge of web analytics tools like Google Analytics and how to interpret the data. Proficiency with SharePoint, including site creation, management, and customization. Proficiency in Microsoft PowerApps for building custom business applications. Proficiency with ServiceNow (SNOW) for IT service management and automation. Experience with other major computer tools and platforms for building business solutions, such as Microsoft Power Automate and Power BI.

Required Certifications: Certifications in the following technologies, as it relates to SharePoint, including:

o CompTIA IT Fundamentals (ITF+) for foundational IT knowledge.

o CompTIA A+ for general technical support skills.

o Google Analytics Certification for web analytics proficiency.

o CIW Web Foundations Associate or CIW Web Design Specialist for web technology and design skills.

o Microsoft Certified: Power Platform App Maker Associate.

o Microsoft Certified: Power Platform Fundamentals.

o ServiceNow Certified System Administrator or other relevant ServiceNow certifications.

o Microsoft Certified: SharePoint Associate or Expert.

Location: Hybrid

US Citizenship Required

GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays

The likely salary range for this position is $57,866 - $78,200. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
Less than 10%

Telecommuting Options:
Hybrid

Work Location:
USA DC Washington

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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