Donor Recruitment District Manager - Military Veterans

As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. 

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine! 

OUR IDEAL CANDIDATE WILL:

Manage the implementation of effective recruitment strategies, plans and programs and support the improvement of efficiency and quality in recruitment to achieve monthly, quarterly and annual collection goals. Provide support, development and/or leadership guidance to all direct reports and volunteers.

WHERE YOUR CAREER IS A FORCE GOOD:

Key Responsibilities:

Assist in developing and supporting established strategic direction for recruitment efforts of assigned district and assist management with budget planning and monitoring to ensure efficient utilization of financial resources.

Ensure collection calendar is developed and maintained to meet the needs of the region and the budgeted collection goal.

Plan overall recruitment methodology for assigned district in partnership with departmental/regional leaders and other stakeholders and oversee implementation of recruitment plans and programs among assigned staff.

Ensure the timely implementation of region, division and national directives and adherence to standard operating procedures, including appropriate staff training, to comply with regulatory requirements.

Monitor, evaluate and adjust donor scheduling, donor flow and customer service issues in collections operations in collaboration with collections leaders.

Perform periodic operational audits to assigned area to assess efficiency and effectiveness of current methods to improve productivity.

Develop and supervise assigned staff, including performance evaluations, disciplinary actions, and hiring and firing decisions.

WHAT YOU NEED TO SUCCEED:

Bachelor's degree in marketing, sales, communications, or equivalent combination of related education and experience required. 

Minimum five years related experience including three years management experience required.  Master's degree preferred. 

Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is required. 

Excellent organizational skills and the ability to handle multiple priorities effectively, assimilate information quickly, analyze problems and implement appropriate solutions are required. 

Must have the ability to work independently while developing a functioning team among subordinates. 

Excellent verbal and written communication skills, including training, presentation, and negotiating skills is required.

BENEFITS FOR YOU:

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn.

Medical, Dental Vision plans

Health Spending Accounts & Flexible Spending Accounts

PTO + Holidays

401K with 5% match

Paid Family Leave

Employee Assistance

Disability and Insurance: Short + Long Term

Service Awards and recognition

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