Water Heater Sales Representative - Military Veterans
at Constellation Energy
COMPANY OVERVIEW
As the nation's largest producer of clean, carbon-free energy, Constellation is a company purposely-built to meet the challenges of the climate crisis. Constellation has been the leader in clean energy production for more than a decade and we are growing our company and capabilities. Now, we're accelerating, speeding our low-carbon or no-carbon power to more people in more places, day and night, providing our customers and communities with options to buy, manage and use energy as part of their decarbonization mission. The race is on to confront the climate crisis and Constellation is ready to meet the challenge. Come join us as we lead energy, together.
TOTAL REWARDS
Constellation offers a wide range of benefits and rewards, designed to help our employees thrive professionally and personally. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program; comprehensive medical, dental and vision benefits, including a robust wellness program; paid time off for vacation, holidays and sick days; and much more.
This position offers base pay + commission, flexible work hours, and work from home environment
PRIMARY PURPOSE OF POSITION
In a call center environment, our Inside Sales representatives focus on customer acquisition through company issued opportunities. No cold calling. Our Inside Sales representatives work in a fast pace environment where we work with potential customers to diagnose their problems and offer solutions. Qualifying and closing the sale of our suite of Home Comfort products with primary focus on Residential Water Heaters (Gas/Electric) along with IAQ (Indoor Air Quality) products. Must be energetic, well-spoken and eager to close sales.
PRIMARY DUTIES & ACCOUNTABILITIES
• Professional call center environment with strict starting times
• Verbally describes, promotes and sells home comfort products and services (water heaters, duct cleaning, humidifiers, air cleaners, extended warranties and other related services)
• Recommends suitable home comfort products and services explaining important features, functions, benefits and cost / benefit relationships
• Processes sales orders, extended warranties, credits and exchanges and coordinates sales and installation / service
• Coordinates and schedules installation of water heaters and IAQ products
• Acknowledges customers' purchase (follow up call, thank you note, etc.) and customer surveys
• Keeps abreast of latest water heater and indoor air quality products by studying spec sheets, manufacturer' literature or professional publications
• Maintains an acute awareness of competition for feedback to management and to enhance "value" selling
• Maintains current Constellation Home comfort product and pricing. Attends product, sales and customer service training sessions on an ongoing basis
• Makes outbound re-hash calls to customers who have inquired about our products & services.
COMPETENCIES
• Various work hours to include weekends/evenings based on business needs
• May perform other duties as assigned.
MINIMUM QUALIFICATIONS
• High School Graduate or equivalent, with minimum of 3 years work experience preferably in sales.
PREFERRED QUALIFICATIONS
• Knowledge of Great Plains and CRM.
Baltimore, MD
We are the nation’s largest producer of carbon-free energy and the leading competitive retail supplier of power and energy products and services for homes and businesses across the United States. Headquartered in Baltimore, our generation fleet powers more than 20 million homes and is helping to accelerate the nation’s transition to clean energy with more than 32,400 megawatts of capacity and annual output that is 90 percent carbon-free.
Already the lowest carbon emitter of any major investor-owned U.S. generator, we have set a goal to eliminate 100 percent of our greenhouse gas emissions by leveraging innovative technology and enhancing our diverse mix of hydro, wind and solar resources, paired with the nation’s largest carbon-free nuclear fleet.
Our family of retail businesses serves approximately 2 million residential, public sector and business customers, including three-fourths of the Fortune 100. We are helping these customers reach their own climate goals through innovative clean energy solutions, including an upcoming, new 24/7 carbon-free energy matching product.
To further advance the fight against the climate crisis and accelerate the transition to a carbon-free future, we have set own ambitious climate goals, including:
- 95% carbon-free electricity by 2030
- 100% carbon-free electricity by 2040
- 100% reduction of operations-driven emissions by 2040
- Providing 100 percent of our business customers with customized data to help them reduce their own carbon footprints.
As we work towards these goals, we will continue to serve as a leading supporter of our communities through workforce development programs; philanthropy; volunteerism; and diversity, equity and inclusion initiatives; while maintaining the highest standards of corporate governance.