Temporary Medical Assistant | Brandeis University - Military Veterans

The Brandeis Heath Center seeks to hire a temporary Medical Assistant. This person will perform a wide variety of medical assisting activities during and in support of patient visits at Brandeis Health Center and supports Health and Wellness operations as assigned.   Program Representation activities include (but are not exclusive of) assisting with revenue cycle operations and patient reception operations.  Involves interaction with diverse populations including patients, families, and multilevel staff of Health and Wellness department. This is a temporary position through May 2025. It is approximately 29-32 hours a week. Job Duties: Performs a wide variety of activities during and in support of patient visits. May include, but is not limited to; Actively assists and supports licensed practitioners by queuing prescriptions for renewal and performing the initial review of medication listings, takes and documents vital signs, height and weight. Provides CLIA testing, specimen collection including phlebotomy as ordered by clinician. Administers flu shots and snellen eye exams under clinical supervision as directed. May assist clinicians during routine procedures. Provides patients with relevant instructions for specific tests. Implements quality control standards as assigned including but not limited to; clia waived quality assurance control testing according to assigned schedules, sterilization assurance and cleaning of autoclave according to assigned schedule, vaccine refrigerator temperature logging according to assigned schedule, labeling and tracking of lab samples, lab form completion, and lab log correlation as assigned. Supports patient care operations including (but not limited to) regular stocking and cleaning of lab areas, patient care areas, and patient equipment according to identified standards. Includes identification of supply needs, ordering of laboratory specimen collection supplies, laundry per protocols. Provides program support in revenue cycle operations and data entry needs including but not limited to entering visit tickets and patient registration processes as assigned and trained. Provides support for program representatives as requested including greeting, answering phones, answering questions and redirecting as needed, scheduling follow-up tests and appointments, or contacting patients with appointment reminders. Qualifications and additional information 1-3 years related work experience Certifications: Vocational or Technical training with Medical Assistant Certificate, Basic Life Support Basic familiarity with computers, ability to navigate at a basic level within web-based applications. Ability to read, write, converse, and comprehend in English for effective communications. Ability to provide a high level of customer service to patients, visitors, staff, and external customers in a professional manner using active listening, and problem-solving approaches as measured by patient satisfaction inputs, incident reports, and peer input into annual reviews.