Working Superintendent | Columbia University - Military Veterans

Job Type: Support Staff - Union Bargaining Unit: Local 32 BJ Regular/Temporary: Regular Hours Per Week: 40 Standard Work Schedule: Monday-Friday 8:00 am-5:00 pm 24/7 on-call Salary Range: $65,000 - $75,000 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Summary The Superintendent is expected to monitor any issues that affect asset value and resident satisfaction in any assigned portfolio property. The incumbent anticipates the needs of the residents, working with the Porters and Handypersons on site to ensure the delivery of services at a level that will meet residents??? utmost satisfaction. Responsibilities The Superintendent is tasked with maintaining all operational equipment on the premises. This includes routine inspections of facilities and machinery to assess service needs and perform necessary maintenance. Responsibilities include repairing and maintaining equipment, common areas, and apartments, as well as upkeep on roofs, fire escapes, and other areas critical to efficient property management. Proficiency with office suite software and industry-specific technology is crucial for managing building maintenance and client services. Responsible for keeping records of tenant inquiries and other aspects of residential operations, which may be used to generate reports as directed by the Regional Manager. Duties encompass thorough cleaning of apartments, heavy lifting, moving residential appliances, and snow removal. Oversee outstanding work orders, on-site projects, and other tasks to ensure timely completion. Additionally, they will ensure all legal requirements are met and proper documentation is maintained. Regular communication with building staff is essential to understand their skills and training needs and to keep the Regional Manager updated on their status. Ensuring adherence to all policies and procedures, including safety guidelines and regulations, is a key responsibility. Providing exceptional customer service to prospects and residents is a standard at Columbia Residential. The Superintendent will ensure all resident requests are addressed promptly and professionally. Unexpected maintenance needs will be managed efficiently, with timely and professional communication with residents. Foster positive relationships with Columbia Residential residents, staff, and vendors. The Building Superintendent is required to live in University housing and must be available at all times for emergency on-call duties. Minimum Qualifications A High School Diploma or equivalent is required, plus a minimum of 3 years of related experience, which should include experience as a Handyperson and/or Porter. Computer proficiency is required. Ability to attain required certificates or licenses including Standpipe Certificate, Sprinkler Certificate, No. 6 Boiler License, and No. 6 Fuel Oil Certificate of Fitness. Essential duties of the job include heavy lifting and a possibility of outdoor work in any type of weather. Must be well-versed in the proper operation and maintenance of absorption air conditioning, chiller units, and their auxiliaries. The candidate should also have a working knowledge of oil-fired low-pressure boilers and their auxiliaries; fire safety systems; and be able to ensure that they are in good working order at all times. Preferred Qualifications Supervisory experience is preferred. Equal Opportunity Employer / Disability / Veteran Columbia University is committed to the hiring of qualified local residents.