Installation Manager - Military Veterans
at TekSynap
Responsibilities & Qualifications
RESPONSIBILITIES
- Project Management: Plan, manage, and coordinate all installation activities, ensuring successful deployment of IT infrastructure in the Senate's D.C. offices and local offices nationwide.
- Team Coordination: Lead a team of installation technicians and contractors, providing clear direction and ensuring timely completion of installation projects. Coordinate with internal IT staff and external vendors to ensure seamless execution.
- Site Inspections: Conduct pre-installation site surveys and post-installation inspections to ensure the work meets Senate standards and requirements.
- Scheduling and Logistics: Develop and manage detailed project schedules, ensuring installations are completed efficiently and without disrupting office operations. Oversee the logistics of shipping, delivery, and installation of equipment across multiple locations.
- Stakeholder Engagement: Serve as the primary point of contact for Senate stakeholders regarding the progress of installations. Provide regular updates on project timelines, status reports, and address any issues or concerns.
- Quality Control: Ensure that all installations meet Senate security protocols, technical specifications, and quality standards. Oversee testing and validation of newly installed systems and infrastructure.
- Budget Management: Track and manage installation project budgets, ensuring cost efficiency and alignment with Senate financial guidelines.
- Troubleshooting: Address and resolve any technical issues or installation-related problems that arise during or after the installation process.
- Compliance: Ensure all installations are performed in accordance with Senate IT security guidelines and federal regulations.
- Travel: Regular travel to local offices across the United States to oversee and manage on-site installations.
- Experience with hardware installations, including servers, network devices, and desktop workstations.
- Understanding of networking concepts (LAN/WAN, TCP/IP, routing, and switching).
- Ability to troubleshoot technical issues and ensure installations meet security and compliance standards.
REQUIRED QUALIFICATIONS
- Bachelor's degree in computer science, or a related field.
- 7 years' experience in service desk management.
- Strong project management skills with the ability to juggle multiple projects simultaneously.
- Excellent communication and leadership skills to manage teams and work with senior stakeholders.
- Technical knowledge of IT infrastructure, networking, hardware installations, and cabling systems.
- Familiarity with scheduling software, budgeting tools, and project management methodologies (PMP certification is a plus).
- Excellent analytical, problem-solving, and decision-making skills.
- Proven ability to manage and lead cross-functional teams and projects.
- Strong communication and interpersonal skills, with the ability to effectively interact with internal and external stakeholders.
- Relevant certifications (e.g., PMP, CompTIA A+) are a plus.
We are seeking a Installation Manager to join our team supporting the United States Senate.
This program provides comprehensive services for Local Area Networks (LANs) and Wide Area Networks (WANs), supporting roughly 12,000 users. The program covers the acquisition, delivery, configuration, integration, and upgrade of IT products, along with installation and on-site maintenance, including help desk services. Additional support includes hardware delivery, moves, upgrades in state offices, and technical assistance for systems, ensuring efficient, secure, and up-to-date IT infrastructure.
We are seeking an experienced Installation Manager to oversee and coordinate the installation of IT systems, hardware, and other infrastructure for Senate offices in Washington, D.C., and across local offices nationwide. The Installation Manager will ensure that all installations are completed on schedule, within budget, and meet the highest standards of quality and security. The ideal candidate will possess strong project management skills, technical expertise, and the ability to manage multiple installations across various locations.
TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at www.TekSynap.com.
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Additional Job Information
COMPETENCIES
- Establish Focus
- Change Management
- Develop Others
- Oral Communication
- Written Communication
- Interpersonal Awareness
- Build Relationships
- Analytical Thinking
- Conceptual Thinking
- Strategic Thinking
- Technical Expertise
- Initiative
- Foster Innovation
- Results Oriented
- Teamwork
- Customer Service
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Location: Washington D.C.
- Type of environment: Varies
- Noise level: (Low, Medium, High)
- Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
- Amount of Travel: 10%
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
Citizenship: US Citizen
Clearance requirement: Capitol Police Background Check
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.
Washington, DC
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TekSynap (formerly Synaptek Corporation) understands both the pace of technology today and the need to have a comprehensive well planned information management environment. Technology moving at the speed of thought® embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
The TekSynap founders have worked together for over a decade, supporting customers ranging from small departmental operations & maintenance efforts to leading broad nationwide deployment efforts for agencies such as the U.S. Department of Veterans Affairs. This core management team has operated in leading companies such as SIGNAL Corporation and managed business sectors of over 100M in annual revenue in industry leading companies such as General Dynamics.
At each level this team has absorbed what “works” – for the company, our customers and our employees. We synthesize the best at each level resulting in a unique service provider that combines the infrastructure and process models of larger organizations with an agile ability to cost effectively meet our customer’s requirements.