India Supervisor Business services - Military Veterans
at WM (Formerly Waste Management)
JOB DESCRIPTION
Expernal Job Posting | Supervisor - ECS
Location: Indore (Night shift) | No. of Position: 02
Job Summary
We are seeking a supervisor - (Subject Matter Expert) to join our growing organization in Indore. In this position, he/she will be responsible for managing transition calls and stabilize the process apart from day-to-day production. The supervisor should establish himself as a supervisor and work with manager, US stakeholders, and other staff members to accomplish the daily set targets based on the set business expectations. This job role requires excellent communication skills as he needs to transition the process and participate in the regular meeting & business calls.
Qualification & Responsibilities
- Responsible for training team members, setting strategy and monitoring progress towards goals.
- Knowledge of advance excel is good to have.
- Should have strong communication, problem solving, organizational and delegation skills.
- Oversee day-to-day operation.
- Motivate team members.
- Discover training needs and provide coaching.
- Listen to team members' feedback and resolve any issues or conflicts.
- Reports transition & timely SOP updating
- Improvise on daily processing efficiency and accuracy.
- Cultivates and maintains working relationships with team members.
- Decision-making skills
- Pro-active and zeal to outperform.
- Hardworking, flexible, and Pro-active
Qualification / Eligibility
The applicant must fit the below criteria:
- Minimum graduate in any stream, Post graduation may be a plus.
- Willingness to work in any business shift - Fixed and rotational, Night shifts hours.
- Actively participation in day-to-day production and process knowledge.
- Accurate and precise attention to details.
- Should be at Supervisor or Processor level III (minimum 18+ months) in WM.
- Should possess role maturity and good understanding on the process knowledge
- Proven work experience and exposure to the key skills.
- Excellent communication skills - Should possess good written and spoken communication skills and should be a good listener and open to feedback.
- Should possess strong and effective organization skills - which can help to plan business objectives and strategies, which would allow team members to perform optimally and perform as an individual contributor.
- Good to have a strong understanding on Accounts payable or Cash Applications process flow.
- Demonstrate self-confidence.
- Capable to manage multiple priorities and meet necessary delivery dates.
- Good attendance records, no unplanned leaves & LWP reported while with WM.
- Minimum rating for the last 2 appraisals should be - Effective.
- No instance of any disciplinary action, email warning, counselling letters (verbal or written)
- Should be able to work with team, managers, and leadership team
Indore, MP
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Be as proud of your WM career as you are of your military service
The call of reveille is a sound that signals the beginning of a new day. It serves as a reminder of purpose and mission. While the bugle may not wake you when you return to your civilian life, at WM, you will find that sense of purpose and mission that is so familiar.
You will likely work with a fellow veteran at WM because one in twelve of our employees is former military. In fact, we hire a veteran every day of the year.
Our non-veteran employees have shown endless support for military heroes. Many in the WM community have spouses, brothers, sisters, sons, daughters, parents and grandparents who have served, just like you.
We have over 1,000 facilities and most operate like a platoon. Each facility requires people with strong skills and leadership experience. This small unit mentality promotes creative and enterprising thinking – something familiar to you. WM currently has openings in the fields of:
- Operations
- Mechanic
- Transportation
- Human Resources
- Information Technology
Our mission of environmental service may be different from the military. However, WM and the Military share many common traits; the most important being the drive to be the best.
Not sure how your MOS translates into our fleet? Click the link below to view our MOS Skill Set Translator:
https://emcm.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_4001/pages/4019
We also invite you to join our Talent Network (copy and paste the link below):
https://apply.talemetry.com/application/025bddca-6762-4fce-a7fe-d3257ddd9c6d#xd_co_f=ZTVlZjFmZjEtZWRhYi00ZTA1LWIwNzctNTEzOWI1YjBlNTYz~