Equipment Service Technician (Remote) - Military Veterans
at STERIS
Job Title: Equipment Service Technician
Description:
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Position Summary
Are you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently, but also have the support of a team? The Equipment Service Technician is a remote based Customer facing employee, primarily working inside hospitals. You will be responsible for troubleshooting and repairing medical equipment used in surgical procedures, as well as providing installation support on complex mechanical, electro mechanical and electronic units.
Individuals with experience working in HVAC repair, Mechanics, Maintenance, Refrigeration, Boilers, Chillers, Equipment Repair, Diesel and Automotive Repair, Aviation Repair, Plumbing, Electrical, etc. are often successful.
Technical Professional, Compliance-Regulatory and Continuous Improvement – 60%
Customer Focus & Retention – 30%
Customer Growth – 10%
This is a remote based Customer facing position.
What we offer
Overtime opportunity
Annual merit bonus, incentive, and commission plans
Company vehicle, fuel, vehicle maintenance, uniforms and all necessary tools provided
Company provided credit card, iPhone & laptop
Business training/travel and all related expenses paid
Medical, vision, prescription, dental and life insurance
401(k) with a company match
Paid time off that accrues from day one and paid holidays
Service training and coaching program
Tuition assistance after one year of service
Opportunities for advancement
What you will do
Perform fundamental troubleshooting, repairs, and maintenance of STERIS and competitor equipment, systems and component
Manage time effectively by prioritizing Customer and business needs and schedules autonomously to complete PM performance, service calls, warranty calls, equipment installations, field upgrade programs and other duties.
Work with cross functional teams (Tech Support, Engineering and Service Contract Management), to escalate issues appropriately and utilizes advanced technology platforms to complete compliance regulatory requirements, and resolve and document troubleshooting issues.
The Technician will provide Customers with information, pricing and repair options. With management support, build relationships with Sales to drive Customer experience and revenue opportunities. Learn to identify sales opportunities in assigned territory.
Provide support to various locations within assigned territory depending on the service agreements and Customer needs.
What you will need
High School Diploma or GED with 4+ years of work experience, with 2 of those years in a mechanical/technical role. Associates degree or related certifications in technical/mechanical area, competitive equipment training or related military experience may be considered towards technical experience requirement.
Valid driver’s license and the ability meet all required background and physical assessment elements to obtain and maintain existing and new vendor credentialing requirement
Customer and team engagement experience.
Effective written and verbal communication skills.
Basic computer skills (MS windows/email, navigation, mobile app, and ability to data input into multi systems).
Must be able to meet flexible schedules with potential overnights, as well as early/late hours, based on Customer and business needs.
Must be able to be compliant with hospital/customer credentialing requirements.
*Associates degree or related certifications in technical/mechanical area, competitive equipment training or related military experience may be considered towards technical experience requirement.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
USA
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services.
STERIS is making a difference for our Customers every day. We don't just create products. We create amazing solutions that help reduce the threat of infection. We are the best at what we do. Our people make it so.
At STERIS, we recognize the exceptional skills and unwavering commitment that military veterans and military spouses bring to the table. With a proud history of supporting the military community, we value the unique experiences and leadership qualities that veterans possess, making STERIS the perfect place to launch your civilian career.
We attract a variety of talented people who are simply…extraordinary. Our teams are doing remarkable things together. Because at STERIS, we know that no matter what role you have, you can make an impact. And we find that pretty energizing.
Join the STERIS team today and become part of a company that values your military background, skills, and commitment. Together, we will continue to revolutionize healthcare and save lives. Health, dental and vision insurance, 401K with company match, paid time off, paid holidays, career growth opportunities, and much more!