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Supv, Mfg Ops - Military Veterans

at Smurfit Westrock

Description & Requirements

Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

The Opportunity

The Production Supervisor ensures the timely production of quality products that meet or exceed customer expectations and ensures compliance with all company policies and procedures, all SOP's, work instructions, and GMPs. The Supervisor proactively manages departmental metrics that impact cost, fosters a team atmosphere, provide vision, and demonstrates support of the company's values and behaviors. The Supervisor is responsible for day-to-day management of department including handing out work assignments, daily planning, managing performance of direct report s, operational decisions, problem-solving, and conflict management.

How you will impact WestRock:


  • Ensures department meets production and quality goals on a daily basis.

  • Identifies, documents and shares departmental metrics for Productivity, Safety, Quality, Waste and any other metrics required by the company.

  • Plans and schedules staffing to meet workload requirements and productivity standards.

  • Manages employee performance by setting goals and consistently holding employees accountable for meeting performance standards.

  • Trains or ensures training is conducted in Safety, GMPs, Quality systems rules and procedures.

  • Ensures compliance to all company policies and procedures.

  • Functions well in a fast-paced environment and manages competing priorities.

  • Makes sound operational decisions.

  • Understands the functions and capabilities of various departments and uses those resources effectively.

  • Analyzes root causes and solves problems effectively and in a timely manner.

  • Uses data to improve productivity.

  • Leads, motivates, and inspires individual workers and teams.

  • Manages conflict effectively.

  • Manages effectively through change and transition.

  • Owns issues and problems, seeing them through to resolution.

  • Identifies with and supports company leadership and supports company decisions.

  • Ensures that employees are cross-trained and given opportunities to continually learn new things.

  • Provides needed resources and support (technical, training, motivational).

  • Builds collaborative relationships within the organization.

  • Identifies and resolves potential safety problems; responds to safety audits.

  • Write S.O.Ps as needed; submits revision requests and creates temporary work instructions.

  • Ensures all documentation/time sheets are legible and accurate.

  • Addresses both internal and external corrective actions.

  • Maintains a clean work environment (5S).

  • Leads effective dept meetings.

  • Performs other job duties as assigned.


What you need to succeed:

  • Must have a high school diploma or general education degree (G.E.D.); college degree preferred.

  • Must have a minimum 3 years' supervisory experience if external candidate; printing experience preferred.

  • Must have the ability to do the jobs he/she is supervising or to quickly gain a working knowledge of those jobs.

  • Must demonstrate strong technical knowledge and ability to lead and motivate others.

  • Must have math and measurement skills to understand, track, analyze, and report on operating metrics.

  • Must have effective interpersonal communication skills.

  • Must have the ability to foster teamwork and motivate individual performers.

  • Must have knowledge of or be able to learn safety rules and procedures, operating, maintenance, and technical policies and procedures.

  • Must be able to relate effectively with others at all levels of the organization.

  • Must be process oriented.

  • Must be able to read and communicate effectively in English.

  • Must be able to reliable and dependable.

  • Must be able to perform all essential functions of this job with or without reasonable accommodation.


What we offer:

  • Corporate culture based on integrity, respect, accountability, and excellence.

  • Comprehensive training with numerous learning and development opportunities.

  • An attractive salary reflecting skills, competencies, and potential.

  • A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.


Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.

Greensboro, NC

Smurfit Westrock

“The people of WestRock are what differentiate us in the marketplace and will help us become the premier provider of packaging around the world.” —Steve Voorhees, CEO This is an exciting time at WestRock, a leading provider of differentiated paper and packaging solutions. We believe that Packaging Matters™ in building trust, influencing purchasing, and educating consumers, and we apply that belief to every project. Our strong foundation of talented, motivated experts provide customers with sustainable paper and packaging solutions around the world. Working together, we have a tremendous opportunity to define our company culture, grow our business and provide long-term solutions for our employees. With such an expansive operation, we can offer you a challenging and rewarding career opportunity.

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