Product Support Field Representative - Military Veterans
at RecruitMilitary Placement Services
Our client is seeking a solid Forklift Product Support Field Representative to join their team, with the flexibility to reside anywhere in the central U.S. near a major airport. In this role, you will be at the forefront of providing technical support, training, and warranty analysis for our forklift trucks within your assigned territory. Your primary responsibility will be to work closely with Dealer Accounts, helping them enhance their service capabilities through hands-on support, training, and effective warranty management.
As a Product Support Field Representative, you will travel to customer sites to troubleshoot equipment issues, provide technical guidance, and ensure that dealership service teams are well-equipped to handle our products. Beyond offering technical advice, you will play a crucial role in managing warranty claims, from initiation to resolution, ensuring a seamless process for our Dealer Accounts. Your ability to interpret technical documents and communicate complex information clearly will be essential in improving the service quality and satisfaction of our national accounts.
In addition to field support, you will maintain regular communication with internal departments, entering service calls into the Service Call Center, following up on territory issues, and filing detailed weekly reports to the general manager.
If you're ready to take on a dynamic, remote/travel role that combines technical expertise with customer service and training, we encourage you to apply.
$75 - $90K
Bonus 10% annual depending on performance
Relocation program
Company vehicle for travel that also can be used for personal use
401(k) Match: Full company match up to 6%, employee can participate immediately (no waiting period). Immediate vesting (employee immediately owns the company match funds)
Vacation: 3 weeks
Holidays: Average of 11-12 paid holidays/year (including week of Christmas-New Years)
Sick time: 6 day per year
Tuition reimbursement program: Up to $8K annually
Medical, dental, vision, life, short- and long-term disability coverage
Healthy Blue Program: Up to $250 per year for gym membership
Health Savings Account - $750 (employee) or $1,500 (employee + spouse/dependent(s) for employees who choose the company's HSA Max health insurance plan. $250 (employee) or $500 (employee + spouse and dependents for employees who chose the Premium Saver health insurance plan. HSA funds are portable (belong to employee when they retire or leave the company)
Employee equipment rental program
Company education program
Very stable, well-known, reputable, global company
Job 57769
United States / Remote
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RecruitMilitary Placement Services connects job seekers with employers seeking their specific skills. Collaborating with us in your job search means VIP access to select roles and resources to land a job directly with an employer partner. We’re all about simplifying the job hunt and getting you into the right role faster.
Once you create your profile, you can gain access to array of benefits that elevate your career potential, including:
- Exclusive positions that align with your unique qualifications
- Expert guidance and support from our experienced team of military veterans, as well as civilians
- Amplified visibility among employers who value military and veteran talent
For 30+ years, we’ve translated military skill sets and civilian talent profiles for Fortune 1000 employers for high demand roles like:
- Field Service/Maintenance Technicians
- Maintenance Leadership
- Operations
- Cyber Security/IT
- Sales
- and more
Our driving mission is simple: Connect employers with the military community.