Trainer -Family Peer Support - Military Veterans
at Public Consulting Group, Inc.
Our Human Services team helps state and municipal human services and economic development agencies keep their promises—responsibly and sustainably—to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations.
Services:
Program Consulting
Finance Consulting and Billing Services
Applied Technology
Outsourcing and Operations
Strategy
Project and Grants Management
Assessments and Feasibility Studies
The Maine Center of Excellence (COE) for Innovative Systems and Practice in Behavioral Health is to increase the capacity and quality of specific practices (i.e. HFW, Family Peer Support and Youth Peer Support) provided throughout the State of Maine. As part of this effort, the COE is developing the expertise and capacity to support Family Peer Support Specialists across the State of Maine in their work. Public Consulting Group serves as the Provider for the COE and is seeking to fill the position of Trainer and Coach for Family Peer Support.
As a Trainer and Coach for Family Peer Support (FPS-LC), you will be responsible for training, coaching and providing technical assistance to assist family peer support specialists and their supervisors in the local provider community. The FPC-LC will train and coach family peer support specialists (FPSs) in the local provider community that provide intentional, authentic support to parents or primary caregivers of children with emotional, physical, behavioral, and/or mental health challenges, to learn and fully implement the PEARLS model of Parent Peer Support, in their work. Required tasks of this position are as follows:
Participate in all training and coaching pertaining to PEARLS that is provided by the Innovations Institute, and any other required training as identified by the State of Maine, and/or PCG.
Complete and maintain PEARLS certification and attend ongoing training within required timeframes to maintain certification.
Complete train-the-trainer process and participate in an annual National Coach Certification renewal.
Facilitate PEARLS training and ongoing professional development sessions for Family Peer Support Specialists and supervisors in the local provider community.
Respond to assigned requests for technical assistance and consultation in a timely manner.
Communicate regularly, in person or virtually, with implementing organizations and the implementation team.
Complete monthly data entry by keeping through records of FPSs and supervisors who are involved in PEARLS to ensure the COE has records of who has participated and completed required elements of the model.
Employ a variety of adult learning concepts to appeal to a range of learning preferences resulting in effective engagement of participants of varying learning needs.
Network and build relationships with state and organizational leadership to build interest in partnering around successful implementation efforts.
Monitor and evaluate the effectiveness of training through established evaluation measures. Uses evaluation data to grow skill.
Utilize identified tools and resources from the PEARLS model to provide coaching support to family peer specialists and supervisors.
Assure confidentiality and the rights of families as outlined in the agency’s standards, policies, and procedures.
Perform other related duties as assigned.
Required Skills
Establish and maintain positive and effective working relationships with internal staff, community resources and stakeholders.
Must be able to engage and collaborate with people from diverse backgrounds.
Possess training and group facilitation skills.
Demonstrate active listening skills and validate experiences of others, using person-first and strength-based language.
Possess excellent oral and written communication skills.
Possess excellent conflict resolution and crisis management skills through effective communication, active listening, practicing empathy, problem solving, and maintaining a positive attitude.
Comfort with virtual convening’s and building of relationships online.
Proficient in Microsoft Office Suites and related software applications, such as Adobe, Teams, and Zoom.
Education
High school diploma, GED, or equivalent.
Preferred, Bachelor’s degree in Social Work, Psychology, Human Development, Education, Public/Business Administration, Communications, or discipline appropriate to training being conducted.
Experience
Relevant lived experience navigating systems of care on behalf of child/youth with behavioral concerns (Mental/Behavioral Health, Child Welfare, or Juvenile Justice) and the ability and willingness to share those relevant experiences parents, family members or other family members for the benefit and healing of others.
Preferred, a minimum of one (1) year in the role of a Family Peer Support Specialist or relevant experience working with parents/caregivers who are involved in raising children/youth with behavioral concerns.
Certification
Certification will occur during the course of employment
Working Conditions
Travel time is approximately 50 percent.
Must have reliable transportation to travel throughout the State of Maine to conduct observations and deliver technical assistance and support to Family Peer Specialist providers.
The position will allow for a remote workplace. The position requires flexible hours including travel which will require overnight stays and local state travel.
This position is a remote, work from home position. PCG is a remote-friendly organization and is committed to creating a culture where remote work remains a vital part of the company’s success. To be successful in a remote work role at PCG, you must:
be available during your set working hours.
have a safe, private, and distraction-free environment in which to complete your work, and
be able to give your full attention to the completion of your PCG job duties.
Some travel to the office or elsewhere may be required for team meetings, client meetings, etc.
We are accepting applications on an ongoing basis until filled.
PCG provides the following reasonable range of compensation for this role:$40,000 - $59,999 and a potential discretionary bonus of up to 10 %
#LI-MB1
#LI- Remote
Compensation:
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role below. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.
EEO Statement:
Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.]]>
ME
Founded in 1986 and headquartered in Boston, Massachusetts, Public Consulting Group (PCG) has nearly 2,000 professionals in over 60 offices around the U.S., in Canada, and in Europe who are dedicated to delivering leading consulting approaches and technologies to public sector clients.
Who We ServePublic Consulting Group, Inc. (PCG) is a management consulting firm that primarily serves public sector education, health, human services, and other state, county, and municipal government clients. Established in 1986 with headquarters in Boston, the firm has extensive experience in all 50 states, clients in six Canadian provinces, and a growing practice in the European Union.
Because PCG has dedicated itself almost exclusively to the public sector for nearly 30 years, the firm has developed a deep understanding of the legal and regulatory requirements and fiscal constraints that often dictate a public agency's ability to meet the needs of the populations it serves. We have helped numerous public sector organizations to maximize resources, make better management decisions using performance measurement techniques, improve business processes, improve federal and state compliance, and improve client outcomes. Many of PCG's nearly 2,000 employees have extensive experience and subject matter knowledge in a range of government-related topics, from child welfare, Temporary Assistance for Needy Families (TANF), Welfare to Work (WtW), and Medicaid and Medicare policy to special education, literacy and learning, and school-based health finance. PCG's current work includes more than 1,000 active contracts in more than 40 states.
PCG has five designated practice areas which each have a proven track record of achieving desired results for clients. The firm often combines resources from two or more practice areas to offer a multidisciplinary approach to solve a client's challenge or pursue an opportunity.