HR Data Management Coordinator (Hybrid) - HR Operations | Washington University in St. Louis - Military Veterans

Scheduled Hours 40 Position Summary Provides specialized support in HR data and records management, serving as a primary source of information for their schools and/or departments regarding appointment and payroll policies and procedures. Utilizes Workday to process, troubleshoot, evaluate and support decisions aligned with University policies and data governance standards. Job Description Primary Duties & Responsibilities Data Management Ensures on-time and accurate completion of transactions/data entry in a high volume HCM including, but not limited, to creating leave requests, submitting corrections to pay and vacation balances, processing sign-on bonuses and processing transactions. Ensures accurate application of academic appointment data to the system as well as various departments which include tenure status, rank, academic track, and named professorships, as needed. Adheres to University and HR regulatory standards for data management and integrity and validates supporting documentation.  Monitors monthly reports including minimum wage (in various states/metro areas), living wage and exempt employees salary and works with departments to resolve any issues. Enters and audits monthly and biweekly payroll documents for accuracy and timeliness, adhering to university deadlines.     Customer Service Quickly and effectively responds to all departmental questions related to transactions as well as adheres to timeline driven standards.  Facilitates problem resolution across HR/Payroll with limited escalations such as: system login and navigation, transaction status as well as policy, program and process questions related to Human Capital Management (HCM), compensation, benefits, Leave of Absence (LOA), time entry and payroll data, academic and information. Assists departments with staff salary and merit planning.  Conducts simple analysis and resolves issues. Serves as a liaison to payroll and other areas of the university by responding to high-volume policy and procedural questions in a timely manner. Maintains Standards Adheres to established Service Level Agreements (SLAs) and communicates with Team Lead as issues arise to remain in compliance. Engages in continual improvement through on-going training.    Support Provides back-up support and assistance to the team. Participates in business process testing and initiatives as appropriate for assigned area of support. Performs other duties as assigned. Preferred Qualifications Two or more years of college courses in accounting, business, human resources (policy/procedures/law), and/or computer science and experience in Human Capital Management (HCM), payroll and leaves of absence.   Workday experience. Effective verbal, written and interpersonal communication skills. Ability to maintain effective focus on customer service as well as the ability to work in a fast-paced environment, easily adapting to fluctuating workloads, deadlines and customer needs. Demonstrated organization skills with a high attention to detail, with the ability to work independently or in teams. Ability to use discretionary judgment with an analytical and critical-thinking mindset.  Ability to effectively prioritize time and projects to satisfactory completion.   Effective understanding and knowledge of FLSA regulations and employment law understanding are important, along with the ability to apply applicable rules, regulations, policies, and procedures.   Required Qualifications Equivalent of High School diploma with proficiency in Web navigation as well as in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint.)   Two years of experience in a large, complex HR/Payroll Service Center environment.   Grade G09-H Salary Range $23.37 - $36.19 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ . Accommodation If you are unable to use our online application system and would like an accommodation, please email   CandidateQuestions@wustl.edu   or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? Weve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/ EEO/AA Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the Universitys policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Diversity Statement Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.