Senior Auto Claims Examiner - Military Veterans

Summary: Senior Auto Claims Examiner holds the responsibility of effectively handling and managing auto claims, with a specific focus on supporting our total loss team. They ensure accurate claim assessment, fair settlements, and exceptional customer service throughout the claims process.

Job Responsibilities:

• Ensuring the delivery of timely and superior customer service through the daily total loss claims handling.
• Ensuring adherence to salvage requirements per state guidelines & effectively manage the negotiations of upfront storage fees and rental expenses.
• Effectively investigating claims, reserving evaluation and resolution of claims
• Effectively control the use, work product and expenses of outside vendors
• Develop and maintain strong business relationships with internal and external customers
• Actively participate in committees and task force projects.

• High level of expertise in all aspects of claims adjusting to include total loss handling and total loss salvage/compliance requirements.
• Extensive knowledge of contracts, investigation techniques, legal requirements, and regulations.
• Ability to work effectively with a wide variety of people.
• An aptitude for evaluating, analyzing, and interpreting information.
• Excellent verbal and written communication skills.
• An ability to work well in teams.
• Innovative thinker with ability to multi-task.

• Bachelor's degree or equivalent experience


• Minimum 3-4 years of insurance claims experience


• Comprehensive understanding of Auto clam handling


• Current adjuster license in all states preferred; willing to obtain additional state licensure.