Jr. Cloud Operations Engineer - Military Veterans

Application window is expected to close on 08/31/2024.







The successful applicant will be performing work in FedRAMP environments, and therefore, must be a U.S. Person (i.e. U.S. citizen, U.S. national, lawful permanent resident, asylees, or refugee). This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil.

Who We Are




Cisco Talos Intelligence Group is one of the largest commercial threat intelligence teams in the world. Talos defends Cisco customers against known and emerging threats, discovers new vulnerabilities in common software, and interdicts threats in the wild before they can further harm the internet at large. We are a small team within the Talos ecosystem that develops and maintains the cloud platforms used by groups throughout the Cisco Security Business Group.







Who You'll Work With




This person will collaborate with Talos Development teams to ensure the high availability of production services to prevent and mitigate unexpected customer facing incidents and will be responsible for the design and implementation of GovCloud environment which are required to support new threat detection capabilities and new federal consumers.







What You'll Do




This position is critically needed to support AWS GovCloud environment for the ETD FedRamp project that powers Talos Cloud Services which delivers threat intelligence to Cisco Secure product offerings such as Secure Firewall and Secure Email.

Perform capacity, availability, issue resolution and organizational change processes for cloud environments.

• Ensure that management and monitoring tools are integrated with AWS and Azure.


• Assist application developers with solving PaaS related issues as needed.


• Upgrade installed services and infrastructure regularly.


• Install, configure, and support multiple environments - PROD, Stage, Sandbox etc.


• Work within small teams, based on agile/scrum methodologies.


• Open to learn and get trained from senior team members.


• 
  Be a part of 24x7 on-call rotation for incident support .

Minimum Qualifications:

• 4+ years operational experience in IT, Engineering or related field


• 2+ years of technical experience working with various AWS services like EKS, EMR, S3, Aurora, VPC, Lambda.


• 2+ years of experience with container-based development and orchestration platforms such as - Kubernetes, ECS, Docker Swarm


• Experience with Terraform and/or Ansible


• Experience creating automation using AWS SDKs in Python, Ruby, or similar.

Preferred Qualifications

• AWS GovCloud experience is desired.


• Strong verbal, written communications, and technical-documentation experience


• Proven history of working within timelines and the ability to succeed under pressure.


• Experience with implementing and maintaining highly available critically important environments for 24×7 availability.

Why Cisco?




We're global, we're adaptable, we're diverse, and our security portfolio is as extensive as it is groundbreaking. Have you heard of Threat, Detection & Response, Zero Trust by Duo, Common Services Engineering, or Cloud & Network Security? Those are only a few of our product teams! The only thing we're missing is YOU.

Join an enterprise security leader with a start-up culture, committed to driving innovation and giving you the opportunity to make an impact. We #InnovateToWin and we know we're better together, that's why we're dedicated to inclusivity, collaboration, and diversity in everything we do.

We're proud to be the Best Small and Mid-Size Enterprises Security Solution Cisco Secure continues to grow and evolve year after year with 100% of Fortune 100 Companies using our products, and we're excited to see the new heights we'll reach with your passion for security, your customer focus, and your desire to change things up!

There are so many amazing reasons to join Cisco. Learn more here !

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.