Audio Visual Technician | University of Chicago (UC) - Military Veterans

Location: Chicago, IL Job Description: Provides support during the shift hours Monday 1:00pm to 9:30pm, Tues -Fri 7:30am to 4:00pm, and Saturdays as needed. Shift hours may change depending on coverage needs. Completes audiovisual presentation set-ups in a variety of settings that include small conference rooms, classrooms, and large assembly spaces. Supports/operates all audio/visual equipment at the Gleacher Center in order to assist faculty, staff and clients. Solicits equipment requests prior to each academic quarter from faculty along with Faculty Services. Develops and maintains relationships and good communication with all staff and faculty in the academic programs. Teaches faculty, staff and students how to operate audio/visual equipment as necessary. Maintains daily logs for setups/teardown, faculty requests and equipment usage. Tests, setups and breakdowns all audio/visual equipment used each day according to faculty/staff requests. Troubleshoots issues with AV systems and implements temporary fixes as necessary to ensure minimal disruption to faculty, staff and corporate presenters. Responds quickly to last minute requests by faculty and staff. Reports any audio/visual equipment issues to AV Team Lead and logs them as needed. Maintains accurate records of equipment inventory. Researches, develops, installs, operates and troubleshoots audio-visual systems, such as video conferencing, digital media and desktop and network-based technologies. Provides projection services and presentation support for academic and public events within standard operating procedures. Performs other related work as needed. Preferred Qualifications Education: Bachelors degree.   Experience: A minimum of three years of audio-visual tech experience. Technical Skills or Knowledge: Experience with AV technical support (e.g., LCD Projectors, Document Cameras, Video Conferencing, etc.). Demonstrated proficiency with MS Office (Word, Excel, PowerPoint, and Outlook). Knowledge of PowerPoint on both PC and Apple products. Preferred Competencies Outstanding verbal, written, and presentation skills, as well as organizational skills. Demonstrated experience in a customer service orientated environment. Read and follow signal-flow diagrams. Demonstrated ability to work effectively and diplomatically with colleagues, as well as with students, faculty and corporate contacts in a multitude of communication methods i.e., in person, email, phone. Professional demeanor, including tact, discretion, and a customer service-oriented approach. Excellent troubleshooting skills; proven ability to solve technical problems under pressure. Experience in an academic environment. IT knowledge. Work in a team environment. Work independently and complete setups, tear downs and projects by set deadlines. Troubleshoot audio visual issues quickly with a calm and courteous demeanor.   Working Conditions Primarily in the office. Shift hours: Monday 1:00pm to 9:30pm, Tues - Fri 7:30am to 4:00pm, and Saturdays as needed. Shift hours may change depending on coverage needs. Extremely flexible with schedule including nights, weekends and some early mornings and shift changes if needed. Application Documents Resume/CV (required) Cover Letter (required) The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination. Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form. The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.