Rooms Controller - $26.80 - Military Veterans
at Aimbridge Hospitality
Job Summary
The Rooms Controller will work in partnership with Revenue Management Front Desk and other operational departments with a focus on managing the hotel's room inventory to maximize both revenue and quality service levels for guests.
Responsibilities
QUALIFICATIONS:
- Typically requires a high school diploma and 2 to 4 years of experience.
- Performs work under general supervision.
- Handles moderately complex issues and problems and refers more complex issues to higher-level staff.
- Possesses solid working knowledge of subject matter.
- May provide leadership coaching and/or mentoring to a subordinate group.
- Ensure the hotel is set up for success by appropriately blocking guestrooms and balancing room types to enhance revenue opportunities and deliver GPS.
- Block VIPs and identified members into upgraded room types while allocating the proper number of rooms to be reserved for upgrades performed by the front desk that generate revenue.
- Manage Out of Order and Out of Service room's inventory following up with departments such as Housekeeping Engineering and Front Desk and updating Revenue Management team.
- Actively participate in Group Strategy meetings to ensure group inventory is managed accordingly down to the room type level.
- Ensure inventory across Property Management System (Galaxy) Revenue Management System (ROS) and Central Reservations System (Valhalla) are in balance and take corrective action in the event of variances.
- Any task as assigned by Revenue Management or Hotel Leadership team.
Perched atop the cliffs of Dana Point overlooking the Pacific Ocean, Laguna Cliffs Resort & Spa features 2 year-round heated swimming pools that offer child-friendly zones. This resort features a restaurant and full-service spa, as well as an indoor/outdoor lounge. Beach and harbor access is just 1,500 feet away.
Each contemporary guest room at Laguna Cliffs Marriott Resort provides a flat-screen TV and a Bluetooh compatible Tivoli radio. Guest rooms include a coffee machine and plush robes. Ocean view rooms are available.
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Monarch Bay, CA
Impactful connections, great experiences, and positive opportunities are core to our culture of shared success. It’s about belonging, and it is the foundation of our Values and our identity. Everyone has a place at Aimbridge Hospitality. It’s why we support an inclusive workplace with team members as diverse as the properties we operate. And it’s reflected in the encouragement and support we build into all that we do. Together, we open our doors with a welcoming spirit so that every associate and person we serve has a place to belong.
Aimbridge Hospitality is a place for growth. People come here and grow with us. Associates can join at any level and rise to be their best while helping to define hospitality with a global leader. Here, people can learn while they earn with some of the best team members around. We encourage our talent to become better and grow every day by providing access to the training and technology they need to shine.
What We Do
We are passionate about connecting great people to great experiences in exciting destinations. And with more than 1,500 hotels in over 20 countries, we’ve mastered the art of connection. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other – for our customers and our team members.
If you’re ready to grow, learn and connect with a team of dynamic colleagues with a passion for excellence, come on in, the door’s open.