Advanced Field Service Engineer - Military Veterans
at Honeywell
Innovate to solve the world's most important challenges
WHY HONEYWELL?
Honeywell changes the way the world works.
For more than 130 years, we have solved the toughest customer challenges through a rare combination of our industrial expertise and our innovations in groundbreaking software and technology, and industry-leading automation.
This perfection is built on a foundation of inclusion, diversity and driving a performance culture that values integrity and ethics.
Are you ready to help us make the future?
ABOUT THE ROLE
The Advanced Field Service Engineer provides onsite Field Service Support for Honeywell HPS applications and products. The primary responsibilities include performing maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of complex/advanced Honeywell control systems such as EXPERION PKS. As the primary face of Honeywell for the customer, you will be responsible for the daily implementation, administration, and troubleshooting of the Honeywell HPS products installed at the customer location. Building strong interpersonal relationships with customer representatives and providing first response technical support are also key aspects of this role. Additionally, you will work with the Field Services Manager and LSS business functions to identify customer needs and provide solutions based on the HPS suite of products and services, contributing to the growth of the business.
Relocation assistance may be available for this role.
KEY RESPONSIBILITIES
- Manage complex SPOT and Project Scoping & Execution
- Plan complex reporting to support incidents and provide proactive maintenance support
- Drive asset optimization for customer
- Perform DCS maintenance, including troubleshooting hardware and software components, common IO and loop problems, and end devices
- Manage TAGS/Points by adding and deleting them as required
- Configure, maintain, and resolve Honeywell hardware and software issues, including Experion PKS and other DCS hardware/software such as LCN and TPS
- Gain knowledge of the end-to-end product/solution development and delivery/execution of Honeywell products and solutions
- Troubleshoot network connections of Ethernet and Coaxial Cabling
- Create, configure, modify, and edit HMI Graphics
- Act as the focal point for Honeywell with the customer, providing technical solutions
MUST HAVE
- Minimum 6 years of experience in troubleshooting/service and migration/integration of DCS
- Minimum 2 years of experience with Honeywell Experion PKS Hardware & Software
- Must have and maintain at least one L4 CEAT certification and additional L3 certifications (for internal candidates) or able to obtain within 1 year (for external candidates)
- HMI experience, including set up and configuration
- High school diploma or equivalent
WE VALUE
- Refinery experience
- Experience with hardware/software setup and network/switch configuration
- Virtualization experience
- Cybersecurity experience
- Self-motivated and able to work in demanding environments with little supervision
- Bachelor's degree in science, Technology, Engineering, or Math
BENEFITS
We offer a full benefits package that includes medical, dental, vision, 401(k), flexible vacation and education assistance. Benefits provided may differ by role and location. Visit benefits.honeywell.com to learn more.
Additional Information
JOB ID: HRD239091
Category: Customer Experience
Location: HON LOC NOT AVAIL IN STATE,Tennessee,Tennessee,99999,United States- Nonexempt
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
TN
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