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STARBUCKS/LEAD BARISTA - Military Veterans

at Kroger

Ensure service standards are met and surpassed by providing customers with prompt, quality coffee selection, purchase and preparation. Monitors total department conditions and follows through to maintain standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

RESPONSIBILITIES

  • Increase sales through effective marketing and merchandising of products in the Department.
  • Assist in supervision and direction of department personnel to ensure quality customer service.
  • Delegate job assignments and responsibilities to associates in accordance with duty rosters.
  • Order and maintain stock and supplies, monitors conditions and appearance of same throughout the department.
  • Monitor code dates and product rotation, removes out of code product.
  • Holds personnel in department accountable for their job assignments and responsibilities.
  • Writes department schedules, coordinating requests and bids and business needs.
  • Assist customers in the selection and purchase of specialty coffee beverages and whole bean sales (as applicable).
  • Maintain customer service area and equipment in a clean and appealing manner.
  • Demonstrate Customer 1st Behavior when taking care of customer needs.
  • Prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day.
  • Must execute and adhere to all Starbucks programs, policies and promotions (i.e. Customer Voice, Siren's Eye, etc.)
  • Follow store policies and procedures for operational flow at each station.
  • Perform cleaning tasks in accordance with cleaning standards and work as a store team player.
  • Present one's self professionally and demonstrate clear communication with all customer and partner interactions.
  • Perform equipment maintenance in accordance with preventative maintenance checklist.
  • Follow cash handling and register policies.
  • Follow inventory stocking and recording guidelines.
  • Able to effectively communicate with customers and associates.
  • Be prompt, tactful, calm, courteous, and professional in all interactions.
  • Adhere to company policies & procedures, particularly in the areas of dress code, grooming, sanitation, and maintenance of a work environment free of unlawful harassment or discrimination.
  • Perform any and all duties as assigned.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation


QUALIFICATIONS

Minimum
  • Willing and available to work weekends and holidays as needed
  • Effective written and oral communication skills.
  • Able to calmly, courteously, and tactfully handle stressful situations and make a positive impression on associates and customers.
  • Must be a trained and certified barista.

Desired
  • Past work record reflects dependability and integrity.
  • Prior food handling.
  • Supervisory skills.


ABOUT US

From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!

Zionsville, IN

Kroger

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.

 

At the Kroger Family of Companies, we’re all about people. We provide satisfying, sustainable careers—with boundless opportunities—to nearly 450,000 associates across the nation.

 

We strive to provide the ingredients you need to create your own recipe for success at work and in life. We help to feed your future by focusing on providing the value and support you need to grow.

 

We believe in an associate-first culture, built on collaborative, diverse communities that thrive together. We genuinely care about each other, giving back and helping out. We also know that none of us can succeed on our own. Stress happens. Life happens. That’s why we provide the tools and support you need to live our values and find your way.

 

No matter where you start your journey, fresh opportunities abound with the Kroger Family of Companies. The scope and size of our organization means we cater to nearly any career aspiration or skill set.

 

Beyond comprehensive benefits and competitive wages, we provide meaningful opportunities for associates to expand their horizons and grow their careers. From internal and external training and education programs to on-the-job training and personalized development opportunities, we help our associates reach their full potential.

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