Senior Claim Director - Financial Lines - Military Veterans
at Combined Insurance
The Senior Claim Director, under minimal direction from the manager, investigates and settles claims promptly, equitably and within established best practices guidelines.
Scope
- Responsible for investigating; settling high exposure, high risk Employment Practices Claims, including class actions.
- Ensure high level of customer service and claim file quality.
- Identifying and evaluating coverage issues, preparing comprehensive coverage letters and analysis, retaining and managing coverage counsel through trial, and developing and managing strategy for complex coverage litigation.
- Evaluating exposure through an in-depth analysis of legal and factual issues, retaining and managing litigation counsel through trial, developing and managing strategy for complex litigation.
- Attending arbitrations, mediations, trials.
- Developing resolution strategies and negotiating settlements.
- Reviewing legal budgets and legal and third-party vendor's bills.
- Presenting litigation strategy for complex litigation to senior claims management and underwriting staff.
- Support business leaders on an as needed basis on various claim and underwriting related issues and marketing meetings.
Duties may include, but are not limited to:
- Day to day handling of substantial caseload of line of business claims.
- Confirms coverage of claims by reviewing policies and documents submitted in support of claims.
- Analyzes coverage and communicates coverage positions, as warranted, under direction of supervisor and coverage unit.
- Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages.
- Directs and monitors assignments to experts and underlying defense counsel.
- Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure.
- Sets reserves within authority or makes claim recommendations concerning reserve changes to supervisor.
- Reports to reinsurers and facilitates the prompt collection of reinsurance on those matters where they are accountable.
- Travels to conferences, mediations, and trials as necessary.
- Ability to handle demanding caseload of claims pertaining to Employment Practices Liability and provide business support.
- Approximately 7+ years claims and/or legal experience in the EPL area including evaluating and resolving complex matters.
- Law degree preferred.
- Property & Casualty Adjusters licenses in required jurisdictions within 90 days of employment
- Failure to obtain the licenses within 90 days will result in termination of employment.
- Ability to work independently and assimilate learning materials on many different subjects from various sources.
- Excellent interpersonal communications and negotiation skills.
- Ability to deal with customers in a professional manner.
- Authoritative knowledge of CHUBB coverage, products, services, and liabilities.
- Ability to self-motivate and self-start.
- Ability to make independent decisions using CHUBB best practices for guidance.
- Excellent verbal and written communication skills.
- Strong interpersonal, negotiation and customer service skills.
- Capable of dealing with highly visible and demanding customers.
- Highly organized and able to respond to insureds and internal and external business partners in a timely manner.
- Must be able to effectively work in a team environment.
- If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.
Jersey City, NJ
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There are hundreds of insurance companies for you to consider when searching for an insurance career, so why should you choose Combined Insurance? A position with Combined Insurance is much more than just an insurance job - we believe it is the opportunity of a lifetime.
We're a leader in the supplemental insurance industry with a rich history, a solid financial base and a bright future ahead of us. We offer exciting insurance careers with unlimited potential for growth and a merit-based system of advancement.
Become an AgentAs we continue to grow, we are looking for successful people to become Combined Insurance sales agents. Talented people in our sales force help us maintain our position as an industry leader in supplemental insurance.
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