Anesthesiology Academics Operations Analyst | Cedars-Sinai Medical Center - Military Veterans
at HERC - Southern California
Job Description We are seeking a highly motivated and detail-oriented Operations Analyst to join our team. The ideal candidate will be responsible for analyzing operational reports and identify opportunities for improvements, including metrics for performance, manage QGenda scheduling software, provide exceptional customer service to healthcare providers, and ensure efficient operation of our scheduling processes. Key Responsibilities: Data Analysis and Reporting: Analyze scheduling patterns and identify opportunities for improvement. Prepare and present regular reports on scheduling metrics and performance. Utilize data to make informed recommendations for scheduling enhancements. ?? QGenda Management: Configure and maintain the QGenda scheduling software to meet the needs of the organization. Generate, analyze, and interpret scheduling data to optimize provider call schedules. Troubleshoot and resolve any issues related to the QGenda software. Train new providers on the QGenda system and provide ongoing support and guidance. ?? Customer Service: Serve as the primary point of contact for healthcare providers regarding their schedules. Respond promptly and effectively to inquiries, concerns, and requests from providers. Provide clear and accurate information to providers about their schedules and any changes. Facilitate communication between providers and administrative staff to ensure smooth operations. Qualifications Education: High School Diploma or GED Required Bachelor???s degree in Business Administration, Healthcare Management, Information Technology, or a related field preferred. ?? Experience: Experience in a healthcare setting is highly desirable. Strong customer service background with excellent communication skills. Proficiency in QGenda or similar scheduling platforms. Strong analytical skills and attention to detail. Ability to manage multiple tasks and priorities in a fast-paced environment. Excellent problem-solving skills and the ability to troubleshoot technical issues. Proficient in Microsoft Office Suite (Excel, Word, PowerPoint). Req ID : 3731 Working Title : Anesthesiology Academics Operations Analyst Department : Anesthesiology Academics Business Entity : Cedars-Sinai Medical Center Job Category : Administrative Job Specialty : Administrative Overtime Status : EXEMPT Primary Shift : Day Shift Duration : 8 hour Base Pay : $37.02 - $57.38
CA
Southern California HERC, established in 2003, is a non-profit organization composed of a diverse group of colleges and universities, and research, medical, and cultural institutions. Our institutions are committed to diversity, equity, and inclusion in the recruitment process and providing a work environment sensitive to work/life balance. We also understand that employment decisions often involve two careers and offer state of the art dual career resources and solutions. SoCal HERC includes members from the Central Coast, Los Angeles, Orange County, Inland Empire, and San Diego.
HERC is a gateway to more jobs in higher education and related fields than any other website. HERC provides job seekers with comprehensive and transparent access to job opportunities, daily job alerts, career advice news and webinars, dual career support, and regional multicultural resources to help with relocating to a new community.
SoCal HERC Member Institutions:
Antioch University, Azusa Pacific, University Cal Tech
CSU Fullerton, CSU Northridge, CSU San Bernardino
Cedars-Sinai Medical Center, Chapman University, Citrus College
Concordia University Irvine, Grossmont-Cuyamaca CCD, Kaiser Permanente School of Medicine
Loyola Marymount University, MiraCosta Community College, Mount St. Mary’s University
North Orange County CCD, Occidental College, Pacific Oaks College & Childrens School
Point Loma Nazarene University, San Diego State University, Soka University of America
The Claremont Colleges, The Salk Institute for Biological Sciences, UC Path Center
UC Irvine, UCLA, UC Riverside
UCSD, University of Redlands, University of San Diego
University of Southern California, Vanguard University, Whittier College
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