FRONT END/RECEIVING LEAD CLERK - Military Veterans
at Kroger
Receive and verify grocery vendor deliveries efficiently/accurately. Perform other functions in Produce, Point-of-Sale and Receiving that contribute to the store's financial best interests. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
RESPONSIBILITIES
- Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
- Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business.
- Greet customers in a genuine/friendly manner throughout the store; assist/escort them to products, perform price checks, load/unload heavy items and help them to retrieve out of reach items.
- Effectively communicate with customers and respond to questions and requests in a timely manner.
- Operate equipment (e.g., pallet jack, box cutter, forklift, mop, broom) according to company guidelines.
- Assume responsibility for receiving area security and operating hours; control vendor traffic through Receiving.
- Monitor and report abnormal vendor actions and unauthorized customers/sales representatives in Receiving.
- Receive merchandise and verify deliveries for quality, count and condition against invoices.
- Log irregularities/discrepancies/shortages/damaged shipments and process credits; document vendor resolutions, post invoices and properly store documents.
- Communicate problems that may affect the integrity of the store or vendor.
- Deliver product to applicable storage/work load areas; properly handle all products to reduce waste and manage damaged/spoiled product per policy; rotate perishable merchandise; remove out-of-code merchandise from active storage areas for appropriate credit/return-to-vendor or for disposal.
- Maintain general housekeeping/sanitation standards; keep all areas clean/clear and swept/mopped.
- Assist in responding to emergencies/potential safety hazards.
- Check and maintain equipment for proper performance; advise the store director of problems.
- Be knowledgeable of the nature/duties of every department position.
- Assist in responding to emergencies/potential safety hazards.
- Notify store director of situations adversely affecting operating performance or requiring disciplinary action.
- Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; adhere to all local, state and federal laws and company guidelines/policies.
- Physical demands include, but are not limited to, regularly sitting, standing, using hands to handle, finger or feel objects, tools or controls; frequently walk, talk/hear, reach with hands/arms, use close vision and adjust focus, visual acuity, exposure to plants, moderate amounts of dust/chemical fumes and varying temperatures; occasionally climb ladders, crouch, kneel, and lift objects up to 100 lbs.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
QUALIFICATIONS
Minimum
- Effective interpersonal, communication and customer service skills
- Ability to work in a fast paced environment; team player
- Sound judgement/decision making skills
- Ability to read/interpret documents; basic math skills
- High school education/GED
Chicago, IL
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From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
At the Kroger Family of Companies, we’re all about people. We provide satisfying, sustainable careers—with boundless opportunities—to nearly 450,000 associates across the nation.
We strive to provide the ingredients you need to create your own recipe for success at work and in life. We help to feed your future by focusing on providing the value and support you need to grow.
We believe in an associate-first culture, built on collaborative, diverse communities that thrive together. We genuinely care about each other, giving back and helping out. We also know that none of us can succeed on our own. Stress happens. Life happens. That’s why we provide the tools and support you need to live our values and find your way.
No matter where you start your journey, fresh opportunities abound with the Kroger Family of Companies. The scope and size of our organization means we cater to nearly any career aspiration or skill set.
Beyond comprehensive benefits and competitive wages, we provide meaningful opportunities for associates to expand their horizons and grow their careers. From internal and external training and education programs to on-the-job training and personalized development opportunities, we help our associates reach their full potential.