Systems Administrator (Operations 24x7 Support) 5:30PM-5:30AM - Military Veterans
at General Dynamics
Responsibilities for this Position
Location: USA MO St Louis - 3200 S 2nd St (MOC008)
Full Part/Time: Full time
Job Req: RQ180967
Type of Requisition:
Regular
Clearance Level Must Currently Possess:
Top Secret/SCI
Clearance Level Must Be Able to Obtain:
Top Secret SCI + Polygraph
Suitability:
Public Trust/Other Required:
Job Family:
Systems Administration
Job Qualifications:
Skills:
Linux Unix Windows, Network Architecture, Server Configurations
Certifications:
Security+ - CompTIA
Experience:
5 + years of related experience
US Citizenship Required:
Yes
Job Description:
Transform technology into opportunity as a Systems Administrator (Operations 24x7 Support) with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Systems Administrator (Operations 24x7 Support) you will help ensure today is safe and tomorrow is smarter. Our work depends on a TS/SCI Cleared Systems Administrator (Operations 24x7 Support) joining our team to support of intelligence customer in St. Louis, MO.
HOW A SYSTEMS ADMINISTRATOR (OPERATIONS 24X7 SUPPORT) WILL MAKE AN IMPACT
Position Summary:
Shift Hours: Wednesdays - Saturdays 5:30PM - 5:30AM (with alternating Wednesdays off)
The Systems Administrator (Operations 24x7 Support) is responsible for delivering, supporting and providing first-level network and IT infrastructure event monitoring and event management in a 24 x 7 large-scale network, system, application, service and business activity network operations environment located both on premise and in the cloud. The Systems Administrator (Operations 24x7 Support) is also responsible for comparing and correlating events from multiple sources, maintaining accurate incident records, and initiating appropriate actions to avoid or minimize loss of IT services. . Additionally, this role is responsible for establishing, managing and maintaining standards, monitoring, and security items related to infrastructure. This position involves the deployment and support of the tools the company uses to monitor the network, systems and applications. This position requires familiarity with the network architecture and with supported applications within the Data Center environment.
WHAT YOU'LL NEED TO SUCCEED:
Major Responsibilities and Duties Responsibilities:
Infrastructure monitoring and validation of infrastructure components
Infrastructure security monitoring, validation, and log review activities across all infrastructure elements
Responsible for server configurations, monitoring, and security of physical and virtual servers and related infrastructure
Responsible for network configuration and compliance monitoring of cloud-based systems
Provide support and management of backup, disaster recovery, and related applications
Accurately log, ticket, and own/escalate incidents resulting from infrastructure events.
Provide accurate, timely, and professional documentation on all supported issues.
Provide a high level of professionalism and customer service.
Follow up on all incidents in a timely and professional manner.
Quickly identify and escalate high-priority issues.
Accurately triage/assign/escalate tickets per standard operating procedures.
Efficiently and accurately, resolve all assigned incidents.
Identify and document incident resolution and support knowledge.
Complete all assigned duties in a timely and accurate manner.
Adhere to the schedule and have dependable attendance.
Maintain documentation
Interacts with users on a daily basis to assist with functionality and provide situational awareness of ongoing issues.
network configuration and compliance monitoring of cloud-based systems
Maintains current knowledge of relevant technologies as assigned
Participates in special projects as required
Position Requirement of Knowledge & Skills:
Technically competent in server administration (Windows/Linux)
Knowledge of the principles, methods, and techniques used in sever (virtual & physical), network, database, cloud services, storage system administration and support.
Knowledge of related hardware and software i.e. Server (Physical/Virtual), Operations systems (Windows OS 2012/2016, Unix/Linux), Cisco, and Microsoft products.
Knowledge of basic networking principles (routing, DNS, etc.) and/or system administration (perfmon, services, software installation, etc.) desired.
Must be knowledgeable/capable of effectively using common network monitoring techniques and tools (i.e. BMC BEM/SIM/BPPM, HP NNM, CA eHealth, Splunk, Nagios etc. Splunk) and ITSM suites (ServiceNow, Remedy) desired
Excellent communication, customer service, time management, conflict resolution, and problem determination/resolution skills are a must
Ability to handle multiple complex task and prioritize in a fast-paced environment
Ability to adapt quickly to changes in priority
Strong analytical skills and ability to think critically that facilitate expedient problem solving
Must be able to work in a stressful environment
Education & Work Experience:
AA/AS Degree in Computer Science, MIS, or related field/equivalent experience preferred
Relevant technical certifications preferred (A+, Network+, Server Administration, etc.)
Security + (REQUIRED)
Familiar with ITIL (certification preferred)
Location: Customer Site
US Citizenship Required
GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
#RoverGSS
The likely salary range for this position is $84,493 - $114,313. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
None
Telecommuting Options:
Onsite
Work Location:
USA MO St. Louis
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
PI243879254
St Louis, MO
![General Dynamics](https://rm-core-production.s3.amazonaws.com/logos/3687/large_GD-300x300.png)
General Dynamics is a global aerospace and defense company.
Our portfolio spans the realm of the world's most technologically advanced business jets, wheeled combat vehicles, command and control systems and nuclear submarines. We offer these through our five business groups: Aerospace, Combat Systems, Information Technology, Mission Systems and Marine Systems.
General Dynamics employs thousands of people across the globe, with locations in more than 45 countries. We rely on the skills of our employees and their knowledge of customer requirements to deliver best-in-class products and services.
Who We Are Looking For
General Dynamics is seeking military veterans and military spouses across the country who bring a deeply rooted skillset that includes team-oriented approaches to problem-solving, demonstrations of leadership and an overall commitment to the mission of the organization. We recognize the knowledge and skills gained during your military experience are invaluable to the success of a team. We’re proud of the thousands of veterans and military professionals who have chosen to apply their leadership, teamwork and problem-solving skills to a career at General Dynamics and to continue supporting the mission of those serving today.
Should I Apply?
At General Dynamics, our employees are the heart of our company. We rely on their dedication to excellence and their intimate knowledge of customer requirements to meet the needs of customers around the globe, day in and day out. Our employees' unique blend of skill, innovation and agility drives our continued success, and we take our responsibility to them seriously. If you are a military veteran or military spouse ready to advance your career, view our available career opportunities to the right for more information and to apply today!
What Happens After I Apply?
Once you click ‘Apply Now’ on a General Dynamics posting, you will be re-directed to fill out an application on General Dynamics career page. In order to be considered for next steps, please complete the application on General Dynamics career page and make sure you have an updated resume uploaded to your RecruitMilitary profile. Once General Dynamics reviews your resume and profile, a recruiter will reach out to provide you with more information and to schedule you for an interview.
How to Win An Interview
1. Review the job description for the specific position you are applying for.
2. Review the company website. Know their mission and values. What do they do? What are their products?
3. Prepare a few questions to ask on your interview.
4. Prepare to discuss your military or civilian background and how it relates to the position.
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