Systems Administrator (Operations 24x7 Support) 5:30PM-5:30AM - Military Veterans

Responsibilities for this Position
Location: USA MO St Louis - 3200 S 2nd St (MOC008)
Full Part/Time: Full time
Job Req: RQ180967

Type of Requisition:
Regular

Clearance Level Must Currently Possess:
Top Secret/SCI

Clearance Level Must Be Able to Obtain:
Top Secret SCI + Polygraph

Suitability:

Public Trust/Other Required:

Job Family:
Systems Administration

Job Qualifications:

Skills:
Linux Unix Windows, Network Architecture, Server Configurations
Certifications:
Security+ - CompTIA
Experience:
5 + years of related experience
US Citizenship Required:
Yes

Job Description:

Transform technology into opportunity as a Systems Administrator (Operations 24x7 Support) with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Systems Administrator (Operations 24x7 Support) you will help ensure today is safe and tomorrow is smarter. Our work depends on a TS/SCI Cleared Systems Administrator (Operations 24x7 Support) joining our team to support of intelligence customer in St. Louis, MO.

HOW A SYSTEMS ADMINISTRATOR (OPERATIONS 24X7 SUPPORT) WILL MAKE AN IMPACT

Position Summary:

Shift Hours: Wednesdays - Saturdays 5:30PM - 5:30AM (with alternating Wednesdays off)

The Systems Administrator (Operations 24x7 Support) is responsible for delivering, supporting and providing first-level network and IT infrastructure event monitoring and event management in a 24 x 7 large-scale network, system, application, service and business activity network operations environment located both on premise and in the cloud. The Systems Administrator (Operations 24x7 Support) is also responsible for comparing and correlating events from multiple sources, maintaining accurate incident records, and initiating appropriate actions to avoid or minimize loss of IT services. . Additionally, this role is responsible for establishing, managing and maintaining standards, monitoring, and security items related to infrastructure. This position involves the deployment and support of the tools the company uses to monitor the network, systems and applications. This position requires familiarity with the network architecture and with supported applications within the Data Center environment.

WHAT YOU'LL NEED TO SUCCEED:

Major Responsibilities and Duties Responsibilities:

Infrastructure monitoring and validation of infrastructure components

Infrastructure security monitoring, validation, and log review activities across all infrastructure elements

Responsible for server configurations, monitoring, and security of physical and virtual servers and related infrastructure

Responsible for network configuration and compliance monitoring of cloud-based systems

Provide support and management of backup, disaster recovery, and related applications

Accurately log, ticket, and own/escalate incidents resulting from infrastructure events.

Provide accurate, timely, and professional documentation on all supported issues.

Provide a high level of professionalism and customer service.

Follow up on all incidents in a timely and professional manner.

Quickly identify and escalate high-priority issues.

Accurately triage/assign/escalate tickets per standard operating procedures.

Efficiently and accurately, resolve all assigned incidents.

Identify and document incident resolution and support knowledge.

Complete all assigned duties in a timely and accurate manner.

Adhere to the schedule and have dependable attendance.

Maintain documentation

Interacts with users on a daily basis to assist with functionality and provide situational awareness of ongoing issues.

network configuration and compliance monitoring of cloud-based systems

Maintains current knowledge of relevant technologies as assigned

Participates in special projects as required

Position Requirement of Knowledge & Skills:

Technically competent in server administration (Windows/Linux)

Knowledge of the principles, methods, and techniques used in sever (virtual & physical), network, database, cloud services, storage system administration and support.

Knowledge of related hardware and software i.e. Server (Physical/Virtual), Operations systems (Windows OS 2012/2016, Unix/Linux), Cisco, and Microsoft products.

Knowledge of basic networking principles (routing, DNS, etc.) and/or system administration (perfmon, services, software installation, etc.) desired.

Must be knowledgeable/capable of effectively using common network monitoring techniques and tools (i.e. BMC BEM/SIM/BPPM, HP NNM, CA eHealth, Splunk, Nagios etc. Splunk) and ITSM suites (ServiceNow, Remedy) desired

Excellent communication, customer service, time management, conflict resolution, and problem determination/resolution skills are a must

Ability to handle multiple complex task and prioritize in a fast-paced environment

Ability to adapt quickly to changes in priority

Strong analytical skills and ability to think critically that facilitate expedient problem solving

Must be able to work in a stressful environment

Education & Work Experience:

AA/AS Degree in Computer Science, MIS, or related field/equivalent experience preferred

Relevant technical certifications preferred (A+, Network+, Server Administration, etc.)

Security + (REQUIRED)

Familiar with ITIL (certification preferred)

Location: Customer Site

US Citizenship Required

GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays

#RoverGSS

The likely salary range for this position is $84,493 - $114,313. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
None

Telecommuting Options:
Onsite

Work Location:
USA MO St. Louis

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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